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Responsibilities
Role: Operations Data Validation & Reconciliation SpecialistHours: Monday - Friday 9 AM to 5 PM PSTLocation: RemoteSalary: $2,000–$3,000 USD per month, depending on experience.ResponsibilitiesThrough the use of company and department practices and procedures, screen every candidate handed off by the Talent Sourcer, without re-reviewing or re-qualifying them before schedulingPersonally review every applicant from all other sources against the knockout criteria and success profile defined for each requisition, and determine who is a match for a screening interviewAdvance applicants who clearly meet the criteria provided for the requisition to a screening interview without requiring further approval to proceedEscalate ambiguous or borderline profiles to the assigned Recruiter rather than dispositioning unilaterallyReview and decision every applicant from non-sourced channels within three days of application submission, recording an advance, escalation, or disposition outcome in the applicant tracking system inside that windowReport recurring quality problems in sourced handoffs to the Talent Acquisition Manager, so that calibration happens at the sourcing stage rather than through unqualified candidates consuming interview capacityConduct live video screening interviews using the approved screen guide and scorecard, assessing qualifications, competencies, work authorization, location and relocation feasibility, and compensation expectationsListen actively and ask unscripted follow-up questions in real time to probe vague or incomplete answers, rather than reading the guide sequentiallyAdapt vocabulary, pace, and register to the candidate and the role, communicating as effectively with a warehouse associate candidate as with a senior technical candidateAccurately understand United States candidates across regional accents, workplace idiom, and industry terminologyAnswer candidate questions about the role, the company, and the process, escalating anything outside approved talking points to the assigned RecruiterUse only approved, compliant question language for work authorization, relocation, and compensation topics, and do not improvise around these areasMaintain a consistent question set across candidates for the same requisition and manage the interview in the allotted timeAssign advancing candidates to the assigned RecruiterMaintain scoring consistency across high review volume, guarding against drift and order effects, and flag anomalies to the Talent Acquisition ManagerRecord disposition in the applicant tracking system within the applicable SLA, using structured output rather than free-form narrativeDisposition every candidate with an accurate reason code from the approved disposition matrixMaintain applicant tracking system data hygiene at the screening stage, including stage accuracy, deduplication, and completion of required fieldsMaintain candidate records in accordance with applicable retention and privacy requirements, including asynchronous submissions and scoring outputMaintain or exceed department-established performance standards, and other duties as assignedRequirementsEducation and Experience:Bachelor's degree in Human Resources, Business Administration, Communications, or a related field, or equivalent work experience2+ years facilitating candidate interviews and virtual screenings, including at least one year with United States candidatesPrior experience supporting a United States-based hiring team from an offshore location, with familiarity with United States workplace culture, job titles, and employment norms across hourly and professional populationsKnowledge, Skills and Abilities:Exceptional spoken English fluency permitting unscripted, real-time professional conversation with United States candidates; equivalent to CEFR C1 or aboveDemonstrated listening comprehension across United States regional accents, colloquial workplace speech, and industry terminology, with clear and readily intelligible speechDemonstrated ability to apply a written rubric consistently at volume, including control for scoring fatigue and order effectsSound judgment about when a profile clearly meets the stated criteria and when it is borderline and belongs with the RecruiterStrong interviewing instincts, including the ability to recognize an evasive or rehearsed answer and probe it without creating an adversarial toneDisciplined daily queue management, including the self-direction to clear pending applicants ahead of the weekendDemonstrated ability to handle confidential personal information in accordance with written data protection and security requirementsComfortable working in a fast-paced, small-team environment where wearing multiple hats is essentialBenefitsRemote Work: Work from anywhere—our team is global, and we value work-life balance.Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us.Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.As part of our recruitment process, all candidates will be kindly asked to agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.
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