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3 days ago
Requirements and responsibilities
DEPARTMENT: Logistics OperationsLOCATION: Philippines - RemoteWHAT YOU GET TO DO: Schedule appointments via email, phone, or customer TMS based on customer requirementsWork with members of other teams to guarantee a smooth delivery processWork with the Customer Sales team to improve specific customer scheduling processes to ensure optimal loadsWork with Carrier Sales team to optimize loads to improve carrier sourcingAssist with challenging requests and know when they should be escalatedREQUIRED QUALIFICATIONS:1-2 years of experience in a coordinating, scheduling, or administrative roleStrong attention to detail and showcases proactiveness.Fluent in English - Strong verbal and written communication skills Ability to multitask and prioritize. Able to tackle issues head-on and create resolutions with urgency.Experience with high-volume scheduling, coordinating, or planning in a fast paced environment Proven ability to maintain high levels of customer serviceFamiliarity with USA geographyExperience within the Logistics industryWORKING AT LOADSMART: Competitive base salaries - we believe in rewarding top talentLoadie Time Off - PTO and sick days without a limitAt Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates' specific locale.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.We are looking for an agile, data-oriented Scheduling Representative to our team! We are seeking a representative who thrives in a dynamic and fast-paced global company. You will be in charge of coordinating a customer's shipments by quoting, booking and scheduling to ensure we provide an optimal customer service experience within a teamwork-based and tech-driven company. A go-getter attitude with the ability to come up with solutions to challenges