Director of Business Transformation & Operations at Expert VA | Torre

Director of Business Transformation & Operations

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Full-time

Legal agreement: To be defined

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Remote (anywhere)
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Emma of Torre.ai
21 days ago

Responsibilities


This is our most senior and broadest role — designed for someone who can grow into General Manager. You'll diagnose what's really happening across an organization, redesign how it works, and stay engaged all the way through implementation and adoption. You'll also help build and close new client engagements — part sales, part transformation leader, part chief integrator.What You'll OwnDiagnose organizational reality across people, process, and technologyDesign or redesign structures, workflows, and management systemsTurn approved direction into real plans with owners, dependencies, and evidence of resultsCoordinate implementation and training — and verify it actually workedLead client discovery and translate client needs into the right engagementContribute to proposals, presentations, and closing new businessChallenge executives — including the CEO — constructively when the evidence calls for itRequirementsWhat We're Looking ForSignificant leadership experience in organizational effectiveness, transformation, consulting, or general managementA track record of moving initiatives through implementation and adoption — not just recommending changeStrong client-facing communication skillsReal sales or business development experienceAdvanced, practical use of AI and technology-enabled workflowsBonus PointsExperience commercializing or productizing a serviceHistory of leading cross-functional teams through resistance and changeBachelor's degree or equivalent demonstrated capabilityYou'll Thrive Here If You...Want ownership of a problem from diagnosis all the way through to proof it workedAre comfortable pushing back on leadership when the evidence supports itSee yourself growing into a General Manager or broader leadership roleBenefitsHMO (health insurance)Paid time off (PTO)Work from anywhereOpportunities for promotionPay raise