We’re hiring a remote Customer Relationship & Lifecycle Marketing Manager to help grow WNP’s rapidly expanding ecommerce and online retail business while building deeper, lasting relationships with people who love national parks.You’ll help connect customers with National Park Service–approved gear, exclusive WNP apparel, award-winning publications, and thoughtfully curated products—all while helping generate revenue that supports our more than 70 National Park Service partner sites.At the center of this role is turning customer interest into long-term engagement. You’ll help drive customer acquisition, ecommerce growth, retention, loyalty, and lifetime value through smart CRM and lifecycle strategies across WNP’s growing audiences.And your impact goes beyond ecommerce. You’ll help implement communications strategies supporting philanthropy, B2B marketing, donor stewardship, and other important WNP initiatives—connecting people with parks in more meaningful ways.If you love combining data, digital marketing, ecommerce, and relationship-building to grow both revenue and mission impact, we’d love to hear from you.

Customer Relationship & Lifecycle Marketing Manager

Emma

Responsibilities

Skills wanted:

Language(s) required:

About Western National Parks:

www.wnpa.org/

Admin access needed