You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Shared by 
4 days ago
Requirements and responsibilities
What you’ll doManage strategic relationships with revenue leaders and key customer stakeholdersDevelop onboarding, adoption, and success plans to drive customer outcomesMonitor account health and proactively reduce churn riskLead renewals and identify account expansion opportunitiesDrive product adoption and demonstrate measurable ROICreate customer advocacy through case studies and testimonialsCollaborate with Product and Engineering to influence product improvementsOwn retention and expansion metrics tied to revenue growthWhat they’re looking for2+ years of Customer Success, Account Management, or Customer Operations experienceExperience managing B2B SaaS or enterprise software customersProven success driving renewals and account growthStrong analytical skills with experience using product usage dataExcellent communication and executive presentation skillsStrong project management and organizational skillsComfortable working in fast-paced startup environmentsCustomer-focused with a strong sense of ownershipBenefitsCompetitive salary plus equity (stock options)Medical, Dental & Vision insuranceFlexible unlimited PTOOpportunity to work with a fast-growing AI SaaS companyCollaborative and inclusive team cultureCareer growth and ownership opportunitiesAirspeed is hiring a Customer Success Manager to help revenue teams maximize the value of its AI Revenue Orchestration Platform. You’ll manage a portfolio of B2B SaaS customers, drive adoption, improve retention, and identify expansion opportunities while serving as a trusted advisor to revenue leaders.