Remote - Mortgage Quality Assurance (QA) & Quality Control (QC) Reviewer at Opendoor | Torre
Remote - Mortgage Quality Assurance (QA) & Quality Control (QC) Reviewer
trending_up Invest in Torre
Opendoor

Remote - Mortgage Quality Assurance (QA) & Quality Control (QC) Reviewer

Opendoor
Posted by
Manuela Vargas Jaramillo
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Full-time

Legal agreement: Employment

Compensation
USD36k - 90k/year
Non-negotiable
location_on
Remote (anywhere)
Posted over 5 years ago

Responsibilities

• Be proficient in all investor and company guidelines and familiar with other Opendoor Home Loans department responsibilities • Ensure adherence to policies, guidelines and procedures as well as compliance regulations (HMDA, TILA, RESPA, HOEPA, FCRA and ECOA) and credit guidelines • Communicate, demonstrate and inspire others to incorporate Opendoor’s vision and core values in daily activities • Promote a strong risk culture by using constructive dissent to appropriately challenge using data and analysis • Review procedures to ensure key processes are identified and conform to enterprise policies, standards, and procedures • Identify, log, track, analyze, develop action plans for, and remediate issues in an effective and timely manner, and perform root cause analyses to proactively identify and remediate issues • Perform timely Pre and or Post-Funding Quality loan reviews for mortgage originations to assess the accuracy and integrity of the information used to support the lending decision and adherence to federal and state compliance requirements, policy and procedures, GSE requirements, all related contractual terms and agreements • Participate in reviewing and maintaining all Pre/Post Fund Quality scripts, procedures, and methodologies • Work with business to ensure proper identification of cures • Ensure consistent feedback to production management as it relates to quality and escalation to Senior Management when no corrective actions occur • Communicate and facilitate within the quality review team process, procedure and regulatory changes as necessary • Provide sufficient and timely reporting to management as required • Participate in the identification and monitoring of trends to provide consistent and actionable feedback to Senior Management on gaps in need of improvement • Be able to collaborate with business units to ensure root-cause analysis is incorporated into the correction action process • Maintain a high degree of accuracy, departmental productivity and quality team goals • Provide measurable standards of achievement for proper management control and staff development • Consistently contribute to the ongoing Mortgage Loan Operations efforts to deliver process efficiencies to reduce costs and improve quality and productivity • Manage and/or participate in various operation projects.
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