For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit
partech.com or connect with us on
LinkedIn,
X (formerly Twitter),
Facebook, and
Instagram.Position Description: We are looking for a Business Analyst to join our Solutions Delivery product team. In this role, you will work hand-in-hand with our Product Delivery Lead (PDL) to own the sprint backlog, document requirements, and ensure that engineering and design teams have everything they need to build and maintain a best-in-class convenience retail mobile app and its supporting middleware. You will serve as the day-to-day requirements expert, translating product decisions into well-defined, actionable tickets and keeping documentation accurate and up to date.What We’re Looking For:Requirements:2+ years of experience as a Business Analyst, Product Owner, or similar role on a software product teamExperience writing detailed user stories, acceptance criteria, and requirements documentationFamiliarity with agile (Scrum/Kanban) development methodologiesProficiency with Jira and Confluence for backlog management and documentationExperience working on mobile applications (iOS/Android) is a strong plusExcellent written and verbal communication skills — able to translate business needs into clear technical requirementsStrong organizational skills and attention to detail; able to manage multiple tickets and workstreams simultaneouslyAbility to work collaboratively in a fast-paced environment and adapt quickly to changing prioritiesSelf-starter who takes ownership and follows through without needing close supervisionAdditional skills:Experience working with or for convenience retail, fuel, or loyalty/rewards platformsFamiliarity with middleware or API-based integrationsExperience supporting UX/design processes or leading design review meetingsBackground in QA or experience writing test cases and supporting UATUnleash your potential: What you will be doing and owning:Sprint Backlog & Ticket Management: Partner with the PDL and Scrum Master to prepare and maintain the sprint backlog for both development and design teams; ensure all tickets are created, clearly written, and include well-defined acceptance criteria; validate and refine ticket details before sprint kickoff; support backlog grooming and sprint planning sessions.Requirements Documentation: Own the finalization and maintenance of requirements documentation, including UI specs, Confluence wiki pages, and Jira tickets; ensure all documentation remains accurate post-implementation; collaborate with UX/design to lead UI design meetings and ensure design specs are aligned with requirements.Cross-functional Collaboration: Act as a bridge between the PDL, engineering, QA, UX/design, and the Scrum Master to ensure alignment on scope and delivery; participate in standups, sprint demos, and retrospectives; assist in preparing the team for UAT sessions, status reviews, and client-facing presentations.Quality & Process: Ensure requirements traceability from epic through to acceptance and delivery; proactively identify gaps, ambiguities, or risks in requirements and surface them to the PDL; contribute to continuous process improvement on the team. Interview Process:Interview #1: Video Screen with Talent Acquisition TeamInterview #2: Video interview with the Hiring Manager (via MS Teams)Take Home AssessmentInterview #3: Video interview with the Team (via MS Teams)
about 2 months ago