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about 1 month ago
Requirements and responsibilities
At Coconut 🥥, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for top talent to fill the role below:Role: Executive Assistant/Operations SupportMonthly Rate: $750Availability: Part-time 20 - hours/weekTime Zone: 10 AM Pacific timeRequirementsExperience Needed:Responsibilities:Capture leads from all channels and enter them into Stageforce/CRM so no leads are lostOrganize and categorize inbound leads inside the CRMRespond to new leads quickly, ideally same day or next day, to keep them warm in a fast-moving real estate environmentCall or follow up with leads after form submissions to gather missing details and make the first point of contactQualify and filter leads so Dani only spends time on stronger-fit prospectsCreate soft proposals in Canva using Dani’s existing template and criteriaSend proposals and manage follow-up communication after proposals go outTrack accepted proposals and support next steps once clients sign and payHandle contract renewal outreach for staged homes coming up on end dates, including checking whether to send an extension invoice or schedule destaging pickupSupport basic invoicing and admin follow-up tied to signed projects and renewalsPotentially assist with a landing page connected to Shopify for the future Elevated Home product line, depending on complexityGood to have:Stageforce experience, though not requiredBasic invoicing experienceComfort pulling reports / basic data handlingAI tool familiarity, including ClaudeAbility to help with light landing page / Shopify setupNatural communication skills on calls; should not sound overly salesyNon-negotiable Requirements:Strong customer service aligned with a luxury brand experienceCRM experienceSome sales administration experienceIndustry/Tools Experience:StageforceCanvaOutlookQuickBookseSignlyShopifyBenefitsWe’re all about uplifting lives in Coconut and we make sure we provide benefits that support work-life balance, well-being, and growth. Here’s what you can look forward to as part of the Coconut Community! ✨Competitive Salary – We recognize your skills and experience with a great compensation package.13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus?Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all!US Holidays Off – Enjoy 12 paid US holidays throughout the year.Maternity & Paternity Leave – We support growing families with dedicated leave for new parents.Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits.Life Insurance* – Our full-time HMO plan includes life insurance for extra peace of mind.Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources.Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too!Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.Some benefits may vary. Full details will be provided during the onboarding process.
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