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3 months ago
Requirements and responsibilities
Overview20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.We are seeking a detail-oriented and proactive Amazon Catalog Specialist to manage and optimize product listings across Amazon Seller Central and Vendor Central. This role is responsible for ensuring catalog accuracy, resolving listing issues, and improving content quality to drive visibility and conversion. The ideal candidate has hands-on Amazon experience, strong analytical skills, and the ability to troubleshoot complex catalog challenges.The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.Scope of ServicesContractors will be required to provide services that align with the following client tasks:Manage and maintain product listings within Amazon Seller Central and Vendor CentralTroubleshoot and resolve catalog issues, including suppressed listings, detail page errors, stranded inventory, and variation inconsistenciesCreate, update, and optimize product listings, including titles, bullet points, and product descriptions in alignment with Amazon guidelinesBuild and manage parent-child variations to ensure proper catalog structure and customer experienceUtilize and upload flat files (bulk templates) for efficient catalog updates and large-scale changesWork directly with Amazon Support and Brand Registry to open and manage cases, resolve listing conflicts, and enforce brand contentConduct regular detail page audits to identify opportunities for content improvement, compliance, and conversion optimizationUpload and manage product images, ensuring they meet Amazon requirements and enhance the customer experienceMonitor and report on catalog health, listing performance, and issue resolution statusUpdate sales trackers and other internal reportingEach engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.SkillsThe Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:1+ year experience with Amazon Vendor Central1+ year experience with Amazon Seller CentralProven experience in troubleshooting Amazon catalog and listing issuesHands-on experience with flat files and bulk uploadsStrong understanding of variation relationships and catalog structureExperience working with Amazon Support and Brand Registry case managementFamiliarity with Amazon listing guidelines, compliance policies, and best practicesStrong attention to detail with the ability to manage multiple listings and prioritiesProficiency in Excel or Google Sheets for reportingProficiency with Google Tools (Gmail, Tasks, Keep Notes, Google Sheets)Preferred SkillsExperience with catalog audits and SEO-driven content optimizationStrong communication skills with the ability to clearly document issues and solutionsExperience working in an agency or multi-brand environment is a plusWhat Success Looks LikeAccurate and fully optimized product listings with minimal suppression issuesEfficient resolution of catalog errors and support casesImproved detail page quality, consistency, and complianceScalable processes for managing large catalogs and bulk updatesWork ScheduleContracted Hours per Week: 35 HoursScheduled Working Days: Monday through FridayDaily Working Time: EST. TBDNote: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.Terms of EngagementContractors will operate under a Master Services Agreement and a Statement of WorkThis is not an offer of employment; contractors are not employees of 20four7VA or any clientAll compensation is processed through 20four7VA according to the terms of the engagementWhat we offerCompetitive ratesWeekly paymentsVarious open roles are availableFree training and upskillingConstant support and guidanceA vibrant community always ready to support youAnd more!