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Role SummaryLiveops is seeking a Multimedia Creative Generalist to support a wide range of marketing and creative needs across design, video, content production, and day-to-day campaign support. This role is ideal for a strong creative generalist who can move comfortably between graphic design, video editing, presentation support, content repurposing, and AI-assisted creative workflows.This person will help bring ideas to life across digital channels and marketing programs while maintaining a high standard for quality, speed, and brand consistency. The right candidate is highly adaptable, visually strong, comfortable working independently, and excited to use AI tools to accelerate ideation, production, and iteration.The Purpose of Your RoleThe Multimedia Creative Generalist helps the marketing team produce polished, on-brand creative assets quickly and efficiently across a variety of formats. This role supports campaign execution, content development, webinar and event promotion, product launches, email and web needs, sales enablement, and general creative production.Because this is a broad, hands-on role, success will require strong creative judgment, flexibility, and the ability to contribute wherever support is needed. Some weeks may be more design or video focused. Other weeks may involve deck support, content repurposing, landing page visuals, or helping the team turn rough ideas into finished assets.This is a highly cross-functional role that sits within Marketing while partnering closely across the organization. The role will collaborate with Agent Marketing and Talent Acquisition to help source and attract top-tier customer service talent; support the executive team with company presentations, pitch decks, and board materials; and work with Agent Experience on initiatives such as agent video testimonials and influencer-style campaigns. Additional responsibilities will span a variety of creative and content needs across the business.What You’ll DoStrong ability to follow and uphold brand guidelinesDesign and produce creative assets for marketing campaigns, email, web, social, digital collateral, and sales enablementSupport the creation and ongoing refresh of digital ad creatives across display, LinkedIn, Facebook, and other channels, while also assisting with organic social media marketing graphics to ensure consistent, high-quality brand presenceEdit video content for short-form clips, webinar promotions, event assets, thought leadership, social content, and internal marketing needsUse AI tools to support ideation, asset development, editing, resizing, adaptation, and production workflowsRepurpose existing content into new formats, including turning webinars, presentations, reports, or long-form content into smaller visual and video assetsCreate presentation graphics, charts, infographics, and executive-ready visuals that help communicate ideas clearlySupport webinar, event, and campaign production with creative assets such as registration graphics, follow-up visuals, promotional materials, and content snippetsPartner with the marketing team to interpret briefs, propose visual approaches, and deliver strong creativeCreative assets are delivered on time and meet a strong quality barHelp maintain brand consistency across creative outputs and ensure assets are polished, clear, and aligned with Liveops standardsAssist with other marketing production needs as priorities shift, including support for landing pages, email assets, content formatting, and campaign executionAbility to collaborate with external agencies on high-priority initiatives requiring fresh perspective, including brand refreshes, new product launch branding, web development projects, and broader creative campaignsThe Qualifications We’re Looking For4+ years of experience in multimedia design, creative production, video editing, graphic design, or a similar hands-on creative roleStrong portfolio showing a mix of digital design, video editing, presentation support, and general marketing creative workExperience working as a creative generalist across multiple formats, asset types, and prioritiesExperience editing video content for marketing, social, digital campaigns, webinars, or thought leadershipDemonstrated comfort using AI tools to support ideation, asset development, editing, repurposing, and production workflowsStrong written and verbal English communication skillsAbility to work independently, stay organized, and manage multiple projects with shifting prioritiesComfort supporting a U.S.-based marketing team in a remote environment with some time-zone overlapThe Competencies You BringCreative versatility: you can move between formats and figure out what is needed without getting stuck in one laneGood judgment: you know how to make work look polished, clear, and professionalSpeed with discipline: you work efficiently while maintaining quality and attention to detailAdaptability: you can shift between creative production and broader marketing support as priorities changeAI fluency: you understand how to use AI tools as part of a real workflow, not just experimentationCollaboration: you work well with marketers, stakeholders, and cross-functional teamsOrganization: you keep files, versions, and assets structured and manageableTools and PlatformsRequired or strongly preferred:CanvaAdobe Creative SuiteMicrosoft Office, specifically PowerPointExperience editing and creating static visual assets, GIFs, presentation graphics, and video contentFamiliarity with AI-assisted creative tools for ideation, editing, and production supportHelpful, but not required:HubSpotWordPressSlackMonday.comNice to HaveExperience supporting B2B marketing teamsExperience creating assets for webinars, events, landing pages, or nurture campaignsExperience repurposing long-form content into social, video, and campaign-ready assetsExperience with charts, infographics, and visual storytelling tied to performance or thought leadership contentExperience working with U.S.-based teams or stakeholdersExperience building templates, asset libraries, or repeatable creative workflowsAbout LiveopsLiveops is redefining what outsourced customer service means in a modern, always-on world, built on the belief that genuine connection drives brand loyalty. For over 25 years, we’ve paired cutting-edge technology with trusted, remote, and empathetic human expertise to deliver agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, we bring global reach with unmatched adaptability—helping brands meet customer needs, anywhere, anytime. From complex interactions to seasonal surges, we proudly serve Fortune 500 and enterprise clients—delivering personalized experiences that earn trust and drive lasting impact. It’s not outsourcing; it’s outsmarting. To learn more, visit www.liveops.com.
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