Hiring now... Apply to info@blueskygrp.net only CVs in English will be considered.IT Support L1/L2: If you’ve got experience with Voice, Data, Cloud, Security, or Mobility Services—and thrive in a collaborative environment—this could be your next big move:Key Responsibilities:Experience in VoIP technologies is a major plus!Familiarity with telephone service providers and related systems is a bonus.Strong knowledge of LAN/WAN networking, including routers and firewalls.Proficiency in Microsoft products (Windows, Office suite, etc.).Experience with QuickBooks is mandatory.Prior experience in Network Operations Center (NOC) support, VPN, and LAN/WAN environments.Ability to learn new technologies quickly and adapt to evolving environments.Professional level English, both written and verbal.Ability to manage multiple support tickets and prioritize tasks.Previous experience in client-facing IT support roles.Requirements:Mandatory: Experience with QuickBooks in an IT support context.Strong knowledge of Active Directory and Multi-Factor Authentication.Solid understanding of LAN/WAN networking and related hardware.Proficiency in Microsoft Windows and the Office suite.Experience managing VoIP systems is a major plus.Familiarity with telephone service providers and telecom systems is a bonus.Prior experience in NOC or similar network operations environments.Ability to manage multiple tasks and tickets in a fast-paced environment.Professional-level English communication skills.Previous experience in a client-facing IT support role is required.

Heads-up

IT Support L1/L2

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

About Blue Sky Solutions:

www.blueskysolutions.net.au/

Admin access needed

Payment confirmed

A member of the Torre team will contact you shortly