Campaign Execution Specialist at Pacifica Continental | Torre

Campaign Execution Specialist

You'll drive customer engagement and loyalty through strategic iGaming promotions and support.
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Full-time

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Emma of Torre.ai
about 1 month ago

Requirements and responsibilities


Key ResonsabilitiesDeal directly & manage effectively all customer queries regarding promotions & bonusesHandle complaints and provide solutions related to bonusesMonitor and evaluate the activity of customersProvide accurate information regarding company's promotionsHandle daily promotions for both Online Sportsbook and CasinoDeliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools)Communicate with Sportsbook & Casino Departments, providing feedback regarding promotions, banners etc.RequirementsAt least 1 year of prior experience in a similar role within the iGaming industryExperience in using CRM tools/ campaigns is a plusPassion about sports and good understanding of online gaming productsExcellent communication and a team working spiritFluency in both English and Portuguese languageFlexibility to work on shift rotation 24/7
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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