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14 days ago
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Requirements and responsibilities
Proficio® is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries.SUMMARYWe are expanding our Managed SIEM services to include Google SecOps and are looking to add a mid level engineer to our team to support this endeavor. The right fit for this role will have deployed Google SecOps in an enterprise environment and will be able to help us develop, refine, and scale our offering.Understanding the common problems with managing Google SecOps in an enterprise environment will enable this role to develop the offering in our lab, resolve issues encountered, develop and refine processes for our team, and integrate the offering into our SOC services platform for consumption by our customers.As the service moves into production, the Engineer will help build out our production support, ensure adherence to standard operating procedures, identifying gaps in our offering, developing process improvements to address these, and acting as a liaison with other teams.This role is for the problem solver who can execute our strategy to achieve our vision for this offering!ResponsibilitiesDeploy a full Google SecOps instance in our lab environment with a focus on the back end development of the SIEM (SOC operations and front end work is handled by our SOC operations platform / other teams)Administrate the lab environment as you work with us to integrate Google SecOps into our service offering. You will troubleshooting issues, train team members, and create procedures to avoid common problemsOnce the offering is stood up, role will transition to provide onboarding and production services/support to our customer base.Act as primary point of support and escalations for the Google SecOps engineers hired in each region including guiding other SIEM infrastructure engineers who will also support Google SecOps customersIdentify gaps in processes and procedures and mature areas of improvementWork with our VP to help distribute the Google SecOps workload amongst engineering resources in each regionEnsure security, availability, and confidentiality of all sensitive data collected, processed, or stored by this positionRequirementsPrevious experience of at least 1 full installation/deployment of Google SecOps in an enterprise level environment with a focus on the backend infrastructure, onboarding, and product support of Google SecOpsAbility to troubleshoot existing problems and ability to spot and create processes to avoid future problems in Google SecOpsBoth a creative and a business mindset that will enable you to help us define, structure, and launch this service offeringStrong written and verbal communication skills for team participation in the build process, customer interaction in the support process, and documentation of policies and procedures for use by other engineering/admin staff2+ years’ experience utilizing SIEM technologies and working in network securityPrevious experience working in a customer facing role preferredPrevious experience working to create a service offering highly preferredBenefitsOpportunity to work in a progressive organization with structured training and roadmap for successMeals, Gym, Internet and other reimbursement programsExperience in one of the hottest IT industries todayProficio is an EOE employer.
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