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Are you passionate about Mercedes vehicles and excited by the opportunity to help shape the future of a rapidly growing eCommerce business? At FCP Euro, we’re looking for a Mercedes Product Director to own and grow the Mercedes business through assortment strategy, catalog optimization, customer experience improvements, and operational execution within one of the fastest-growing areas of our business.This is a business leadership role focused on accelerating profitable growth, expanding market share, enhancing the customer experience, and evolving how we scale the Mercedes business across Product and Catalog. You will partner cross-functionally across the organization to strengthen assortment, improve operational execution, and help deliver a best-in-class experience for Mercedes owners and enthusiasts. The role will also help shape make-level product marketing, customer engagement, and market penetration strategies that strengthen brand affinity and drive long-term growth.Customer service is deeply rooted in our core values. FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs while continuously improving how customers discover, evaluate, and purchase products online.If you are passionate about Mercedes, thrive in fast-paced environments, enjoy solving complex operational and customer problems, and want to help build a best-in-class automotive eCommerce experience, we want to hear from you.About FCP EuroFCP Euro is the trusted home and online destination for European car owners and professionals. Family-owned since 1986, our mission is to make European vehicle ownership more enjoyable and enduring by delivering the highest quality parts, knowledge, and support people can rely on. At FCP Euro, we exist to empower owners and professionals with the confidence and support to care for their European cars properly. That commitment has made us more than a retailer, but a long-term partner for those who value quality, expertise, and trust throughout the life of their vehicle.ResponsibilitiesStrategic Business OwnershipOwn and grow the Mercedes-Benz business through assortment strategy, catalog optimization, profitability management, chassis platform expansion, and customer experience improvementsBalance revenue, margin, inventory, and customer considerations to drive long-term business performanceDefine and execute strategic priorities that strengthen market position and customer experienceDrive platform and Marketing Penetration Strategy execution, including assortment expansion or rationalization, fitment optimization, and lifecycle managementMarket & Portfolio StrategyIdentify growth opportunities through customer insights, market trends, competitive analysis, and vendor partnershipsPartner with Content Production, Digital Marketing, and Promotional Marketing to strengthen assortment, improve customer experience, and grow market shareSource and evaluate new suppliers, brands, and product opportunities for our Mercedes-Benz customerSupport collaborative vendor strategies, Quarterly Business Reviews, and assortment planning initiativesProduct & Catalog LeadershipLead and develop the Mercedes Product team through clear prioritization, accountability, operational rigor, coaching, and cross-functional collaborationDrive initiatives focused on:Catalog optimization and fitment qualityAttribute and content improvementsCurated kits and upfitting opportunitiesProduct findability and merchandising improvementsPartner closely with Catalog & Digital Merchandising leadership to improve search, navigation, content, and customer-facing product experiencesEnsure initiatives are operationalized effectively with measurable outcomesCross-Functional Leadership & ExecutionLead initiatives across the organization that improve operational execution, scalability, and customer experienceDrive accountability and execution from concept through implementationIdentify and remove operational bottlenecks impacting throughput, scalability, or customer experiencePartner with Technology and Catalog teams to improve workflows, tools, and operational processesCustomer Experience & Product DiscoveryAdvocate for the customer throughout the shopping experiencePartner with Catalog & Digital Merchandising teams to improve product discovery, search relevance, product content, kits, and customer confidence throughout the shopping journeySupport initiatives that improve conversion, customer trust, and technical education through richer product experiences and merchandising strategiesHelp shape customer-focused experiences through technical content, kits, diagrams, and vehicle-specific merchandisingExperience and Skill Requirements5+ years of experience in Product Management, Category Management, Merchandising, eCommerce, or a related fieldProven track record of driving revenue growth, profitability, operational improvements, and customer experience enhancementsStrong business acumen with experience balancing revenue growth, profitability, customer experience, and operational scalabilityDemonstrated ability to lead cross-functional initiatives from strategy through operational executionStrong analytical and strategic thinking skills with the ability to translate insights into actionExperience working within complex catalog, eCommerce, or high-SKU environments preferredStrong organizational, communication, and project management skillsAbility to balance strategic thinking with operational executionExperience developing scalable processes and improving operational workflows is preferredEuropean automotive aftermarket experience, particularly Mercedes-Benz, strongly preferredBenefits and PerksCompany-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution.120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time plus Company Holidays401k with Company deposit and match.Discounted prices on our catalog of European car parts!Compensation This is an exempt salaried role with a base salary of $110,000 - $160,000 depending on experience, with a total compensation opportunity of $125,000 to $180,000 annually
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