Customer Support Representative

LawnStarter

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Full-time

Legal agreement: Employment

Compensation

USD25k - 54k/year

Hybrid (United States)

Posted over 5 years ago

• Maintaining a high availability within our phone queues, ready to support our users at a moment's notice • Helping to educate and guide users through our app and web interfaces • Assisting with scheduling, account, billing, and lightweight technical issues • Identifying and escalating issues to ensure rapid response from the appropriate teams • Monitoring user sentiment and providing relevant feedback to other teams

About LawnStarter:

LawnStarter is a marketplace for outdoor home services. We offer the simplest and most effective solution for ordering and managing outdoor home services, with operations in more than 3,000 cities across the United States. With incredibly high ratings from consumers and providers, it is easy to see why we have industry-leading retention on both sides of the marketplace and are poised to build a multi-billion-dollar consumer brand. We have successfully raised over $35M from some of the leading technology and growth investors.

Job benefits for full-time members:

Reputation:

Signalers: 58

www.lawnstarter.com/

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Customer Support Representative

Responsibilities

Skills wanted: