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Responsibilities
ELEKS is looking for an Associate Customer Engagement Manager in Ukraine.REQUIREMENTS1+ year of experience in Sales, Business Development, Pre-Sales, Sales Support, Account Management, or another relevant client-facing roleStrong communication and stakeholder management skillsAbility to coordinate multiple stakeholders and work effectively in a cross-functional environmentStrong organizational skills and attention to detailExperience preparing presentations, proposals, reports, or other customer-facing materialsAbility to structure and communicate information clearlyProactive and collaborative approach to workAbility to manage several tasks and priorities simultaneouslyUpper-Intermediate or higher level of English, both written and spokenNICE TO HAVEExperience in an IT services or software development companyPrevious exposure to RFI/RFP or proposal preparationUnderstanding of software development and delivery processesExperience working with international customersExperience with SharePoint or other knowledge management toolsHands-on experience using AI tools for research, content preparation, or productivityRESPONSIBILITIESSupport Customer Engagement Managers throughout the pre-sales processCoordinate the collection, validation, and consolidation of information required for customer-facing materialsPrepare and contribute to RFI responses, proposals, presentations, and other pre-sales materialsCollaborate with Business Development, Delivery teams, and subject matter experts to gather relevant business and technical informationSupport the preparation and maintenance of customer references and case studiesMaintain and continuously improve the SharePoint-based pre-sales knowledge repositoryEnsure that customer-facing materials are accurate, structured, consistent, and delivered on timeSupport multiple pre-sales engagements across different regions and business domainsContribute to continuous improvement of internal pre-sales processes and practicesUse AI-enabled tools to improve the quality and efficiency of pre-sales activitiesWHAT YOU WILL GET WITH ELEKSClose cooperation with a customerChallenging tasksCompetence developmentTeam of professionalsDynamic environment with low level of bureaucracy
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