Tech Support
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Full-time
Legal agreement: To be defined
Compensation is to be agreed upon.
Shared by 6 days ago
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Requirements and responsibilities
About the Role:We are seeking motivated Tech Support professionals to join our remote team. This role is especially suitable for experienced professionals looking to re-enter the workforce and those seeking a predictable, supportive environment to balance personal and professional responsibilities.Job Responsibilities:Guide interns in sourcing and evaluating tech productsSupervise the creation and editing of user manuals and product videosOptimize website content with proper SEO keywordsPrepare and review technical documents and presentationsManage and update the knowledge baseEnsure timely updates and uploads of products on the websiteConduct product research to assist sales staff with customer queriesEligibility Criteria:Bachelor’s degree in Computer Science, Electrical and Electronics Engineering (EEE), Electronics and Communication Engineering (ECE), Telecommunications, Electrical Engineering, Electronics, or Automatic Control.Minimum 2 years of experienceAI coding skill will be preferredStrong English communication skillsStrong interest in technologyMust have your own Laptop/PC with good internet connectionFlexible with EDT/EST time zone working hoursWhy join GAO Tek?100% remote work — no commute, no officeFixed, predictable schedule — 5:00 AM to 2:00 PM EDT, 5 days a weekCollaborative and supportive team cultureClear opportunity to grow within a fast-paced organizationStructured re-entry path for experienced professionals returning to workExposure to end-to-end HR operations and strategic initiatives
Optionally, you can add more information later (benefits, pre-screening questions, etc.)