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Requirements and responsibilities
In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.Your Role and ResponsibilitiesIn this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.The successful candidate will be required to travel throughout the UK. Overnight stays away from home will be required.Provides technical support and solves problems in own expertise area via remote or on-site service in any Service category (installation and commissioning; maintenance; repairs; engineering and consulting; advanced services; extensions, upgrades, and retrofits; end-of-life services, replacements, etc.Provides technical consulting on Service solutions to management and customers.Determines effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.Manages customer relationships and maintains regular contact with key customers.Identifies new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.Prepares all documents and reports to be signed by the customer representative.Reports work done in a timely manner and follows up when needed.Works to reduce cost and improves the quality of delivery of service and projects.Qualifications For The RoleDegree, HNC/D or relevant qualification in Electrical & Electronic Engineering.5+ years of experience in Switchgear Commissioning / Testing.Expertise within electrical protection commissioning.Extensive experience of SCADA applications, development and field supportStrong background in Low/Medium-Voltage (LV/11kV/33kV) electrical distribution.Knowledge in MS Office, ABB PCM600 Software, Omicron Test Universe.Excellent understanding of the current H&S legislation.Demonstrate excellent customer focus & timekeeping skills.Mindset to innovate, take ownership, drive improvement.Full valid UK driving licence.BenefitsCompetitive salary25 days annual leave plus bank holidaysCompetitive contributory pension schemeLife assuranceFlexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)Internal mobility opportunities, mentorships & access to projects globallyEmployee Assistance ProgrammeGenerous employee referral schemeCommercial vehiclePrivate medical coverGenerous bonus schemeFor the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.More About UsABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. #RunWhatRunstheWorld.#ABBCareersBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.