Service Implementation Engineer (SIT Agent) at KMC Solutions Inc | Torre
Service Implementation Engineer (SIT Agent)
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KMC Solutions Inc

Service Implementation Engineer (SIT Agent)

KMC Solutions Inc
Emma
Emma
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Full-time

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Remote (anywhere)
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Emma of Torre.ai
 2 months ago

Responsibilities

The Purpose Driven Career Objectives of a Network /System / Database Administration at KMC:Nuspire is a leading managed security services provider (MSSP) founded over 20 years ago to revolutionize the cybersecurity experience by taking an optimistic and people-first approach. Our deep bench of cybersecurity experts use world-class threat intelligence and 24x7 security operations centers (SOCs) to detect, respond and remediate advanced cyber threats.Position Description: Service Implementation Engineer / Agents are responsible for the design, configuration, and remote installation of customer network and security solutions and services.To apply for Network /System / Database Administration, you are excellent at:Performing the installation and configuration of system hardware, software, device drivers, and patches.Performing diagnostic tests and troubleshooting to identify client issues.Verifying functionality of hardware and software components on client devicesTalking to customers’ over the phone or via email to provide solutions to technical problemsPerforming audits on internal systems and databases.Operating and working with equipment such as computer peripherals, diagnostic tools, printers, and motherboards.Repairing or replace faulty components in proprietary network devices.Your Success Profile includes:Ability to meet deadlines, manage stress effectively in high-pressure situations, and self motivatedUnderstanding of IT principles and an ability to communicate technical concepts effectivelyStrong sense of discretion and confidentiality requiredSolid understanding of OSI model layers 1 & 2Superior IT problem-solving skills.Ability to work long hours in a mission critical environment with occasionally stressful situations.Experience with the Windows Operating SystemFamiliarity with security tools such as: Fortinet, Palo Alto, Cisco, Cisco Firepower,Education/Certifications/Training Required: Associates or Bachelor’s Degree in Computer Science or related field1+ years’ experience in computer networks and systems maintenanceComptia A+ certification
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