Responsibilities:Perform requirements gathering, analysis, and documentation,Convey complex requirements to both internal and external stakeholders,Develop solution documents, requirement documents, discovery documents for internal and external review,Work on multiple projects and competing priorities simultaneously,Showcase (demonstrate) work deliverables to both internal and external stakeholders,Execute all project work in following Agile methodology,Design and develop workflow and functional diagrams to demonstrate proposed solutions to clients and internal teams,Manage task and work tickets, including description and acceptance criteria,Continually develop a deeper understanding of the business best practices for associations and nonprofits, particularly concerning the implementation of technology,Work in tandem with project managers and development teams to ensure on-time, on-budget work products.Support the project team in identifying training needs for team members as well as clientsDocumentation of standard operating procedures.Required Qualifications:Bachelor’s Degree or higher, or equivalent work experience2+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)2+ years of business analysis experience for technology or technology services implementation projects,Excellent oral and written English communication skills (writing sample required)Experience gathering requirements, writing solution documents and writing SOPsAgile project experience and at least one Agile methodology certification (see below)Preferred Qualifications:Salesforce certification is highly desired, or candidate will be required to get one within 90 days of joiningExperience working in the non-profit or association industrySalesforce implementation or administration experienceExperience administering or heavily using Fonteva, Nimble AMS, or other Salesforce solutions for non-profit organizationsExperience providing quality assurance and/or acceptance testing as a client, vendor, or user is strongly preferred.About fusionSpanfusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.Check out our Great Place to Work Certified Badge
here.Our Company Values:Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.
5 months ago