Dispatch Call Center Agent- Overnight at Leading Edge Connections | Torre
Dispatch Call Center Agent- Overnight
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Leading Edge Connections

Dispatch Call Center Agent- Overnight

Leading Edge Connections
Emma
Emma
You'll make a true difference in people's lives by providing empathetic, cutting-edge remote support.
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Full-time

Legal agreement: Employment

Compensation
USD15 - 16/hour
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Remote (anywhere)
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Posted 4 months ago

Requirements and responsibilities

Job DescriptionRemote Dispatch Call Center AgentHave you always wanted to work in an environment where you are an integral part of the FAMILY and make a true difference in people’s lives? Do you love working with people and helping make their experience the best possible? Are you excited to get up and start your day every morning and enjoy spending time with happy people like you? If you answered yes to all three questions, this position may be for you.We represent many clients looking for Remote Call Center Agent. If you’re looking for a position with a successful business and want the opportunity for personal growth and upward mobility, then come join our team at Leading Edge Connections!The old way of doing contact center work is dead, and it's time to make a move to the leading edge of what's next.How?LEC provides a new way to leverage technology, a new way to experience employment, a new type of client relationship, and a culture that truly is FOR The People. Leading Edge Connections, LLC. is a full-service virtual Customer Experience & Sales transformation company built for the NOW.Minimum Requirements:1 year of call center experience (dispatch or customer service)Must have your own computer (desktop or laptop with a 4-core processor) - but NO CHROMEBOOKS, Ipads/Tablets OR MacbooksMust have a wired USB headset with a microphone (Please use this in your interview)Reliable and dependableExperience with data entry and word processing is requiredMust be able to work in a fast-paced position with attention to detail and accuracyMust possess basic computer knowledgeTeam oriented with a positive, can do attitudeFluent in writing, reading & speaking EnglishPreferred Qualifications:2 Monitors/Screens- required for some projectsTwo years or more experience in a call center environment (sales or customer service)Experience in Salesforce, Hubspot or other CRM, DialPad is a definite plusResponsibilities include but are not limited to:Taking inbound calls and making outbound calls to customers dailyDispatching the proper technicians or resources to the customerRemaining calm in the face of potentially distressed customersBeing on time each dayProviding customer service with empathy and careEnsure client needs are metJob Type: Full-time- overnight shifts- day shiftsPay: $15-$16 per hour W2Experience:Call center: 1 year (Required)Work Location: RemoteAbout the CompanyLEC provides a new way to leverage technology, a new way to experience employment, a new type of client relationship, and a culture that truly is FOR The People. Leading Edge Connections, LLC. is a full-service virtual Customer Experience & Sales transformation company built for the NOW.
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