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3 months ago
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Requirements and responsibilities
DescriptionAs Reco’s Head of Revenue Operations, you’ll own the strategy, architecture, and day-to-day execution of our entire revenue operations function. You’ll serve as a cross-functional leader—deeply technical, highly strategic, and execution-focused—responsible for integrating our GTM stack, streamlining operations, and enabling insights and scale across Marketing, Sales, Customer Success, and the Executive team. You’ll also play a central role in operationalizing AI across GTM workflows to drive efficiency and performance.ResponsibilitiesRevenue Architecture & StrategyDesign, implement, and continually optimize the end-to-end RevOps framework, aligning GTM processes across Marketing, Sales, and CS.Own the revenue tech stack strategy and architecture, ensuring seamless integration and automation across platforms.Collaborate with the CRO and functional leaders to define and iterate on revenue models, forecasting, pipeline health, and process enhancements.Operationalize territory design, lead routing, quota planning, comp planning, and sales enablement.Systems Management & IntegrationServe as primary administrator and systems owner for all GTM tools, including:Salesforce (CRM): System architecture, automation, data hygiene, and user administration.HubSpot: Marketing automation workflows, lead scoring, campaign attribution.Clay, Unify, Factors.ai: Data enrichment, integrations, and advanced analytics.Gong, Slack: Sales insights, conversational intelligence, workflow automation.Ensure data quality, consistency, and integrity in Salesforce and across all integrated systems through proactive data governance, hygiene rules, deduplication strategies, and validation processes.Develop and maintain a clean and scalable data architecture across systems, enabling accurate and trustworthy analytics.Reporting, Analytics & Board ReadinessBuild and own all reporting, dashboards, and analytics in Salesforce—pipeline, forecasting, conversion metrics, and GTM performance.Partner with Finance and the CRO to prepare board meeting materials and executive-level analyses.Create standardized reporting cadences and enable self-serve dashboards for cross-functional leaders.AI Integration & InnovationBe a key stakeholder in Reco’s AI initiative by identifying high-impact opportunities to leverage AI across GTM processes (e.g., lead scoring, forecasting, email personalization, task automation).Partner with internal AI teams to test and deploy AI tools that streamline operational workflows and enhance seller/CS productivity.Requirements3+ years in Revenue Operations roles (Manager, Architect, or above), with increasing scope and leadership.Deep technical expertise in Salesforce administration, system architecture, integrations, and automation.Proven track record in maintaining high data quality standards in CRM systems, including experience with deduplication, data validation, enrichment workflows, and governance best practices.Experience owning and integrating complex GTM systems (HubSpot, Gong, Slack, Clay, Factors.ai, Unify, etc.).Strong analytical skills with expertise in building dashboards and modeling revenue data.Experience supporting executive teams with board-level reporting and strategic planning.Demonstrated success in rolling out AI or automation solutions in GTM workflows.Comfortable working cross-functionally in a fast-paced startup environment; a bias for action and ownership.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)