Onboarding Specialist, Enterprise (Remote) at Aurora Solar | Torre

Onboarding Specialist, Enterprise (Remote)

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Full-time

Legal agreement: Employment

Compensation
USD40k - 60k/year
Non-negotiable
location_on
Hybrid (United States)
Posted almost 6 years ago

Responsibilities


• Project manage large-scale customer implementations that require coordination between customers and Aurora teams • Manage stakeholders and operational team members’ expectations during the onboarding process • Act as the central point of contact for all parties involved in an onboarding journey • Initiate longer-term customer relationships through the onboarding engagement and kickstart our customer advocacy lifecycle • Identify process updates that improve the customer experience • Provide design and product input to our colleagues as you observe and guide our customer's experience firsthand.