Company Information:
- Company: Bentov Builders Inc.
- Location: Remote / Worldwide.
- Job Type: Full-Time (40 hours/week).
- Working Hours: California Business Hours (Pacific Time).
- Compensation: Starting at approximately $3/hour, negotiable based on experience.
- Position: Long-Term.
About the Company:
- Bentov Builders Inc. is a growing residential construction and design-build company based in San Diego, California.
- We specialize in home remodeling, outdoor living spaces, decks, pavers, kitchens, bathrooms, and exterior renovations.
- We are looking for a highly organized, proactive, and professional Remote Office Manager & Marketing Assistant to handle daily office operations, customer communication, administrative tasks, and marketing support.
- We are seeking someone reliable, independent, and interested in growing with our company long-term.
Office Management & Administration Responsibilities:
- Manage daily administrative operations.
- Prepare and send invoices, receipts, payment reminders, and other documents.
- Organize contracts, proposals, change orders, and client files.
- Manage emails, calendars, appointments, and scheduling.
- Maintain organized Google Drive folders and spreadsheets.
- Coordinate communication with subcontractors, vendors, and customers.
- Provide daily updates and reports to the company owner.
Customer Service & Follow-Up Responsibilities:
- Answer incoming calls and make outbound customer calls.
- Follow up with new leads, existing clients, and past customers.
- Follow up on estimates and proposals to help convert leads into projects.
- Respond to customer emails, text messages, and inquiries.
- Schedule appointments and consultations.
- Maintain professional relationships with homeowners.
- Request customer reviews and referrals.
Marketing & CRM Management Responsibilities:
- Manage incoming leads from Google, social media, and advertising campaigns.
- Update and organize customer information in our CRM.
- Assist with email and SMS marketing campaigns.
- Follow up with previous customers to generate repeat business.
- Help manage marketing campaigns and track performance.
- Organize sales pipelines and lead follow-up processes.
- Assist with GoHighLevel CRM workflows, funnels, and automations.
Requirements:
- Previous administrative assistant, office manager, or virtual assistant experience.
- Experience working with US construction, remodeling, or design-build companies is strongly preferred.
- Excellent written and spoken English.
- Clear, professional, and easily understood English pronunciation.
- Strong customer service and phone communication skills.
- Experience with customer follow-ups and appointment scheduling.
- Strong organizational and time-management skills.
- Experience using Google Workspace (Gmail, Drive, Sheets, Docs, Calendar).
- Familiarity with CRM software.
- Ability to work independently and take initiative.
- Reliable internet connection and quiet workspace.
- Availability to work full-time during California business hours.
Preferred Skills:
- GoHighLevel CRM.
- Marketing funnels and automation.
- Construction CRM systems.
- Email and SMS marketing.
- Zapier / Make.
- QuickBooks or invoicing software.
- Lead generation and sales follow-ups.
- AI tools and workflow automation.
- Digital marketing and social media management.
