Claims Manager at Rhino | Torre

Claims Manager

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Full-time

Legal agreement: Employment

Compensation
USD49k - 109k/year
location_on
Hybrid (United States)
Posted over 5 years ago

Responsibilities


• Successfully lead Rhino Claims team members through the application of best practices, strong supervisory, organizational, and critical thinking skills. • Enhance the overall productivity of our claims teams through continuous process improvement and technology, and exceed customer expectations along the way. • Be responsible for the development of the written processes, procedures, and policies for conducting Quality Assurance Reviews. • Desire to develop and onboard additional Claims team members • Drive OKR projects within the Claims department and collaborate across the organization including Sales, Partner Success, Support, Risk, Compliance, and Business Intelligence. • Manage a high growth team working with our talented team members to grow their skillset and careers. • Enhance customer loyalty and build brand NPS.