Partner Success Coordinator at Kasa

• In this remote Coordinator role, you will respond to everyday inquiries, questions or concerns from our partners (property managers leasing staff, asset managers, investors) via phone and email. It's imperative that you rigorously track conversations and outcomes in a CRM and escalate issues to Portfolio Managers as needed. • On any given day, you will spend time coordinating with local Kasa Property Operations Managers to improve operations at existing properties. When local mandates that prevent social gatherings are lifted, you will assist in coordinating events for residents at our properties to build awareness of Kasa and respond to their questions and concerns to build confidence in our partnership. You may also have the opportunity to travel on-site to evaluate buildings in the deal pipeline or existing properties in our portfolio. • Internally, you will assist Portfolio Managers with property performance reports and feedback surveys to help your team meet quarterly goals. Creating and managing Kasa collateral that's sent to our partners about Kasa operations is key to this role. Additionally, you will work with the Program Manager and Director to execute strategic initiatives to help achieve our mission. • You will get to participate in a company-wide meeting where we discuss the business, interact with leaders from other departments, and share our ideas to help grow Kasa. Our culture is based on a remote work environment where we take pride in getting to know each other and what drives us.

Partner Success Coordinator

Responsibilities

Skills wanted:

Language(s) required:

Roman Pedan

Roman Pedan

About Kasa:

Job benefits for full-time members:

kasa.com/

Admin access needed