Senior ServiceNow Developer (ITSM & ITAM) at QBrainX Inc | Torre
Senior ServiceNow Developer (ITSM & ITAM)
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QBrainX Inc

Senior ServiceNow Developer (ITSM & ITAM)

QBrainX Inc
Posted by
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Emma
Emma
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Full-time

Legal agreement: Employment

Compensation Unpaid
Negotiable
location_on
Remote (for India residents)
Posted about 1 year ago

Responsibilities

Position: Senior ServiceNow Developer (ITSM & ITAM). Experience: 6-10 Years. Job Location: Remote (India). Shift: 6:00 PM - 3:00 AM IST. Join Time: Immediate joiners or candidates available within 15-20 days preferred. Job Overview: We are hiring a Senior ServiceNow Developer with proven expertise in ITSM, ITAM (HAM, SAM), and CMDB modules. The ideal candidate will be experienced in ServiceNow scripting, third-party integrations (SailPoint, Intune), and portal configurations. Hands-on experience with platform upgrades and clone management is essential. Key Responsibilities: ITSM Development & Scripting: * Develop and enhance ITSM modules using server-side (Glide API) and client-side scripting (JavaScript, UI Policies, Client Scripts). * Troubleshoot and optimize existing functionality. ESC Portal Customization: * Customize the Employee Service Center (ESC) portal, including widgets, catalog items, and UI configurations. IT Asset Management (ITAM/HAM/SAM): * Configure and maintain ITAM, HAM, and SAM modules for lifecycle tracking and compliance. Configuration Management Database (CMDB): * Design and manage CMDB structures and relationships to support ITSM. Integrations: * Develop and manage integrations with SailPoint, Intune, and other enterprise tools. * Create and maintain APIs, MID Servers, and integration workflows. Platform Upgrades & Clone Management: * Plan and execute ServiceNow upgrades. * Manage instance cloning and ensure post-clone validation. Required Skills: * 6-10 years of hands-on ServiceNow development experience. * Strong scripting skills (Glide API, JavaScript). * In-depth knowledge of ITSM, ITAM, HAM, SAM, CMDB. * Experience with third-party integrations. * Solid understanding of REST/SOAP APIs. * Excellent communication and troubleshooting skills. Preferred Qualifications: * ServiceNow Certified System Administrator / Implementation Specialist. * Experience with other ITSM or ITAM tools.
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