Health Information Services Technician at Pinnacle Technology | Torre
Health Information Services Technician
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Pinnacle Technology

Health Information Services Technician

Pinnacle Technology
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Emma
Emma
You'll manage sensitive health data with precision to support compliance and patient information access.
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Company

Compensation
USD25 - 27/hour
Non-negotiable
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Pasadena, CA 91105, USA
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Posted 11 months ago

Requirements and responsibilities

Job Title: Health Information Services Technician. Location: Pasadena, CA 91105. Duration: 13+ weeks contract. Description: Role is ON-SITE Monday–Friday, 8:00am–4:30pm. Skills Required: * Use of Epic Release of Information module. * Knowledge of HIPAA laws. * Data entry and processing accuracy of 95%. * E-fax. * Use of PDF application. Years of Experience (minimum): At least 3 years of relevant experience * Processing medical records requests for patients, doctors’ offices, law offices, attorneys, etc. * EPIC/ROI (release of information module in EPIC) experience min 1 year required * Some knowledge of HIPAA and Release of Information * Kofax, use of PDF application * Preferred RHIT/RHIA but no licensure required Position Responsibilities/Expectations: * Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required response timeframes and in accordance with State and Federal requirements and HIPAA regulations. * Address customer inquiries for patient information, assists callers with making record requests and general customer service. * Educate customers on information confidentiality and privacy regulations. * Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations. * Identifies and responds appropriately to both internal and external customer needs utilizing available resources.
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