Customer Service Representative at Nextern | Torre

Customer Service Representative

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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Remote (anywhere)
Posted about 3 years ago

Responsibilities


Nextern offers excellent benefits to fuel you in building a fulfilling life & career: Employer subsidized health insurance for employees, Employer paid dental insurance, Employer HSA contribution, 401k plan with a company match, 9 paid holidays (including your birthday!) + PTO and Personal days, Gym membership subsidy, Employee Short Term Disability, Long Term Disability, and AD&D Life Insurance Nextern is hiring for the role Customer Service Representative. This role comes with competitive pay and a full benefits package. The Customer Service Representative will provide clerical, administrative, and organizational support to the Supply Chain Department. Responsibilities: - Responds to incoming inquiries with exceptional communication skills both verbal and written. - Enters customer orders, verifies accuracy, provides timely responses. - Reconciles open order reports with customer open order reports. - Trouble shoots customer inquiries: incomplete paperwork, missing paperwork, packing slips, tracking shipments, inventory levels, etc. - Sorting, filing and labeling paperwork - Enter inter-company orders between International manufacturing facilities. - Monitors due dates and coordinates outgoing shipments with cross-functional departments. - Performs other duties as assigned.