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LocationIndiaEmployment TypeFull timeLocation TypeRemoteTimezoneOverlap with US East Coast hours required 3–4 days/week during ramp-upZapier is seeking a Senior Engineering Manager to lead our Enterprise Integrations organization in India and serve as our India Eng Leader. In this role, you'll manage two engineering teams that build and maintain the most critical integrations in the Zapier product, while also representing and growing Zapier's engineering presence in India.This team's mission includes:Building and maintaining some of the most important integrations in the Zapier productCollaborating with Customer Success, Support, and Sales to understand and invest in the integrations securing our most valuable enterprise dealsEnsuring continued customer satisfaction by quickly resolving issues with these integrationsEmbedding AI into both the product experience and the team's own engineering workflows to dramatically accelerate deliveryAs a Senior Engineering Manager, you'll lead through other leaders and senior ICs — spending the majority of your time on people leadership, cross-team strategy, org health, and site leadership, while remaining technically credible enough to shape architecture, review designs, and jump into the code when the moment calls for it. You'll own the technical strategy that positions Zapier as the most trusted provider of integrations in the market and set the bar for how AI-native engineering looks at Zapier.About YouYou are a seasoned engineering leader. You have 7+ years of engineering experience with at least 4+ years managing engineers, and meaningful experience as a manager-of-managers or leading multiple teams simultaneously. You've hired, developed, and retained senior and staff-level engineers, and you know how to scale a team without losing velocity or culture.You're a people leader first. You coach senior engineers on scope, influence, and technical leadership — not just on code. You run a rigorous performance management cycle: clear expectations, honest feedback, career ladders people can actually navigate, and the hard conversations when someone isn't a fit. You've grown ICs into tech leads and ICs into managers.You own team performance end-to-end. You measure what matters — delivery predictability, quality, incident load, customer impact, engineer engagement — and you act on it. You know the difference between a process problem, a people problem, and a strategy problem, and you address each at the right altitude.You're a founding leader. You understand that being the most senior engineering leader on the ground in India means more than managing your own teams. You build culture, represent Zapier in the local market, partner with Recruiting on hiring strategy, ensure new hires ramp well, and act as the connective tissue between India-based engineers and the rest of the globally distributed org.You're an AI-native leader. You actively use AI tools (coding assistants, agents, LLM-powered internal tooling) to improve your own productivity and you push your teams to do the same. You can point to concrete examples where you've used AI to reduce cycle time, automate toil, improve code quality, or accelerate onboarding. You have opinions about where AI genuinely helps engineering teams and where it doesn't, and you evolve those opinions with the evidence.You're a hands-on technical leader. You enjoy spending a portion of your time in the code, in design reviews, and in architectural discussions. You've led project planning and execution, shaped architectural decisions, and shipped products end-to-end. You're comfortable with developer experience design, authentication systems, and distributed systems architecture, and you understand AI/ML systems in production — including shipping products built on LLMs.You're a collaborator and an advocate. You partner closely with Product, Design, and cross-functional stakeholders to align on a shared vision. You actively seek input, integrate feedback, and communicate transparently — building the trust that lets teams navigate change and tough trade-offs.You have deep customer empathy. Zapier's integrations are the heart of the product. You work with your teams to improve the customer experience and participate in programs that sharpen our product offerings.You have excellent communication skills. You balance engineering concerns (technical debt, reliability, developer experience) with product and business concerns, and when the right answer isn't obvious, you build shared understanding around the decision.Things You'll DoLead and grow two engineering teamsManage two teams (roughly 8–10 engineers combined, including senior and staff-level ICs), either directly or through tech leads and a future EM hireRun weekly 1:1s, team meetings, and skip-levels; build rapport and trust with every engineerCoach senior engineers on technical leadership, scope, and influence; grow the next generation of tech leads and managers on your teamsOwn performance management end-to-end: expectations, feedback, reviews, promotions, and when necessary, performance improvement plansOwn team health and delivery performanceDefine and track what "good" looks like for your teams — delivery predictability, quality, incident response, customer satisfaction, engineer engagement — and make the data visibleIdentify and remove systemic blockers before they become delivery problemsKeep leadership and peer teams informed through 1:1s, async update posts, and regular hangoutsDrive AI-powered productivityChampion AI-assisted development across your teams: coding assistants, agentic workflows, LLM-powered internal tools, and AI-augmented code reviewIdentify the highest-leverage places to apply AI to your team's engineering process — code generation, testing, documentation, on-call, customer issue triage, integration maintenance — and ship measurable improvementsSet the bar for what an AI-native engineering team looks like at Zapier, and share those learnings with peer teamsStay current on AI/ML trends and help shape how Zapier's integrations leverage LLMs in the product itselfAct as Engineering Lead for IndiaBe the most senior engineering presence on the ground, representing Zapier's engineering org locallyPartner with Recruiting on India hiring strategy, pipeline health, and interview qualityEnsure new hires in India ramp quickly and feel connected to the broader globally distributed teamFoster a strong local engineering culture — community, learning, and cross-team collaboration across India-based ZapiensAct as an escalation point for site-level operational and people mattersShape technical and product strategyPartner with your Product and Design peers to deliver customer and company valueShape architectural decisions for the most critical integrations in the productParticipate in code reviews and design reviews, spreading technical knowledge and moving it to documentation where appropriateUse customer feedback to guide your teams through trade-offs; know when to be rigid on quality and when to be flexible on scopeWork directly with cross-functional stakeholders (Customer Success, Support, Sales) to ensure our integrations serve their needsSupport Zapier's engineering org broadlyRecruit, onboard, and train new engineers, and contribute to continuous improvement of hiring practices in EngineeringIn addition to standard incident escalation practices, organize your teams to resolve technical issues with our integrations and answer questions from internal teamsAbout the LevelWe're targeting a Senior Engineering Manager for this role, and we're sharing compensation ranges for both Engineering Manager and Senior Engineering Manager so you have full context going in.That said, we know leveling isn't always clean. If you're a strong Engineering Manager on the path to Senior EM, we'd still like to hear from you. We'll assess leveling as part of the hiring process and be transparent with you about where we land and why.The core difference we're evaluating: a Senior EM in this role sets direction across multiple teams and coaches other managers, not just engineers. An Engineering Manager who can demonstrate they're ready to grow into that scope is someone we'd consider seriously.Application Deadline:The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.We believe all Zapiens should be rewarded competitively and equitablyWe believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:Competitive: Zapier pays well among the technology sector.Equitable: Consistent pay practices; Pay for impactSimple: Pay is well understood, and pay practices are built for scale.Transparent: Zapiens know how pay works, including how their pay is determined.A Candidate's compensation package is finalized once the interview process is concluded and accounts for demonstrated experience, job knowledge, skills, abilities, and internal equity. We use a business impact approach to base pay, which means we set pay for all Zapiens based on their demonstrated impact on Zapier’s success. In alignment with that philosophy, the upper half of a pay range is typically reserved for individuals who have consistently demonstrated a high impact in their current role and level while at Zapier.For more information on Zapier’s Total Rewards please click here.
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