Remote Product Enablement Specialist - PolandEngaging Team: Product ManagementContract Type: B2B Independent Contractor / Freelance RetainerCompensation: 14 000 – 18 000 PLN + VAT (B2B) per monthNote: Candidates for this role must be in Poland. No other countries will be considered at this time.What We’re Looking ForWe hire based on capability and potential, not just years of experience. You are likely to have:Experience in product enablement, training, customer education, or a similar roleStrong written and verbal English communication skills (C1 Level)Experience delivering training on Salesforce-based products, with the ability to train end users on how to navigate SalesforceDemonstrated interest in using AI tools to build repeatable content workflows, not just to speed up one-off productionNice To HaveExperience working in B2B software companiesExperience operating within, or closely alongside, a professional services team and familiarity with embedded services or post-sale delivery modelsExperience supporting mid-market and enterprise customersYour ResponsibilitiesOwn the structure, quality, and consistency of Precursive’s knowledge base for end users and adminsCreate, maintain, and improve written documentation and training decksDefine what “good” looks like for learning content at PrecursiveEnsure enablement assets stay current as the product evolvesDeliver internal product enablement for Services, Support, Sales, Solutions, and new joinersOwn internal release enablement, including release notes and internal briefingsExplain product workflows, intended behaviour, and changes clearly and practicallyUpdate training materials, KB content, and customer onboarding materials in line with releasesPartner with Sales and Solutions to scope training requirements for prospects, and contribute training scope and effort to SOWsDeliver live customer training sessions, workshops, and webinarsRun training scoping sessions to understand audience needs and tailor scope and contentOwn and evolve customer onboarding agendas and supporting materialsCoach and enable the Services team to deliver customer onboarding sessions effectivelyEnsure customer onboarding reflects current product capabilities and best practicesIdentify recurring areas of confusion or friction from training and enablementFeed insights into ProductWork closely with Product to ensure enablement assets reflect product intentWho We ArePrecursive is a software platform for professional services teams in B2B software companies. Built natively on Salesforce, it combines services planning, delivery execution, customer collaboration, and AI-driven insights to keep services aligned with sales and customer delivery.As we grow, product knowledge, learning, and enablement are critical to delivering a great experience for both customers and internal teams.How We WorkWe operate a small but highly collaborative team. We value autonomy, clear ownership, and constructive challenge. People are trusted to do great work, to question how things are done, and to improve how we operate as we scale.This role works cross-functionally across Product, Services, Support, Sales, and Solutions, and reports to the Head of Product.What You’ll Be DoingThis role exists to make sure the right people - internal teams and customers - know what they need to know about Precursive, and to build the systems that keep that true as the product evolves. You deliver training directly, both to internal teams and to enterprise customers. You also design the repeatable processes and content that embed enablement into how Product, Services, Support, and Sales operate, so we are not starting from scratch every release.You operate without close direction. You spot what's missing, scope it, build it, and bring it back. You ask for input, not permission, and you defend your decisions. When something is being done manually and repeatedly, you ask why it isn't automated - and then you do something about it.We use AI extensively in how we create and maintain content at Precursive. You create training and knowledge base content using AI by default, not by hand. We have AI-assisted workflows already in place - connecting to source systems, generating structured outputs - and we want you to maintain, improve, and expand them. You ensure everything that comes out is on-brand, in our tone of voice, and held to a high quality bar. Clarity and consistency matter more than volume.What We OfferCompetitive salary aligned to experience and market ratesFlexible working arrangements£500 annual learning and development budgetGenerous holiday allowance, equating to 34 days of paid time off per year (inclusive of public holidays, plus an additional day for your birthday)A role with real ownership and visible impactSteps In The Recruitment ProcessInitial interview with head of professional servicesTechnical assessment with guided configuration (Est. 2-4 hours)Meet the team peer-interview (Optional)
about 1 month ago