OverviewJoin Hire Hangar and work with fast-growing global companies while building a long-term, remote career.Job Title: Recruitment Operations ManagerLocation | RemoteTime Zone | US Time Zones (EST–PST)Role Overview:We are seeking an experienced Recruitment Operations Manager to oversee day-to-day recruiting operations within a fast-paced staffing environment. This is a full-time leadership role requiring a strong background in agency recruitment, team management, and operational execution. The ideal candidate is process-driven, people-focused, and confident managing recruiting workflows, ATS platforms, and cross-functional collaboration across distributed teams.Key Responsibilities:Lead and manage a team of recruiters, providing day-to-day oversight, coaching, and performance guidanceOversee end-to-end recruitment operations, ensuring process consistency, quality, and efficiencyManage and optimize ATS usage, ensuring accurate data entry, pipeline tracking, and reportingDrive operational improvements across sourcing, screening, and placement workflowsServe as a point of escalation for team challenges, client needs, and process gapsMonitor team metrics and KPIs, identifying trends and implementing corrective actions where neededSupport client account management activities, ensuring a high standard of service deliveryCollaborate with internal stakeholders to align recruitment operations with broader business goalsRequired Qualifications:Staffing agency background is non-negotiable — candidates without this experience will not be consideredProven experience in a managerial or senior leadership role overseeing a team of recruiters or recruitment coordinatorsHands-on experience with ATS platforms and recruiting technology stacksStrong written and spoken English with a professional, clear communication styleAbility to manage high-volume, fast-moving operations while maintaining quality and accuracyMust have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.Preferred Qualifications:Experience managing client accounts or acting as a primary point of contact for client relationshipsFamiliarity with recruitment reporting, data analysis, and operational metricsExperience contributing to process documentation, SOPs, or team training initiativesTools & Technology:ATS platform (experience with any major system)Google WorkspaceSlack, Zoom, and other remote collaboration toolsProject management tools (Asana or similar)Please NOTE:It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.We connect top talent with vetted employers, competitive pay, and real growth opportunities.Compensation PhilosophyAt Hire Hangar, we believe that rewarding our team competitively and fairly is essential to attracting, developing, and retaining outstanding talent from a wide variety of backgrounds. We’ve built a compensation approach that is straightforward, transparent, and built for scale. Here's what guides us:Competitive: We offer compensation that is strong within our industry and reflects the value our team brings.Fair and Consistent: Our pay practices are applied consistently, focusing on recognizing the impact and contributions of each individual.Simple: Our compensation structure is easy to understand and built to grow with the company.Transparent: Everyone at Hire Hangar knows how our pay system works and what factors influence their compensation.Final offers are made after the interview process is complete and are based on a candidate’s experience, skills, job knowledge, abilities, and internal alignment. We use a business impact framework to set pay, meaning that compensation is tied directly to the results and contributions each team member brings to Hire Hangar. Typically, the higher end of a pay range is reserved for individuals who have consistently demonstrated exceptional impact in their role.
