Senior Product ManagerRemote, Anywhere in the USAbout AnswersNowAt AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress.Our team operates fully remotely—meaning you’ll have the flexibility to work from home, and will never have to report on-site to provide client support. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we’d love to hear from you!About the roleCare Operations is one of the company’s highest-leverage areas. Unlocking scalable, automated, and intuitive workflows reduces cost, accelerates therapy access for families, and dramatically improves the experience for BCBAs and operations teams.You’ll help build the foundational systems that enable:Faster time to assessment and therapyLower operational overheadFewer errors in insurance & billingImproved satisfaction for families and cliniciansA more scalable, resilient operational backbone as the company growsIf you’re energized by the idea solving complex challenges, working across teams, and building AI-enhanced tools that meaningfully improve the care experiences for our families, this role is for you.About YouPassionate about leveraging technology to improve the lives of families and change the way health care is delivered.Experienced building engaging and delightful consumer facing products that motivate, inspire or inform. You’re empathetic to customer needs and solve for the user in your decision-making.Grounded in data and consumer insights. You have a track record of successfully managing the product discovery process to help guide you and your team and develop innovative solutions based on customer needs.Comfortable with ambiguity, being a self-starter, and working independently to figure out what needs to be done.An incredible communicator. You know how to communicate nuances and surface the interconnections. Your communication will enable us to act as a strong team and company.Excited to own outcomes. Seeing the impact of your work and how it drives improved patient outcomes is what motivates you.Required Qualifications5+ years experience in product management or a closely related role.Experience with user-facing products, preferably in a fast-moving environment.Strong process and systems thinking—you love untangling messy workflows.Comfort working in complex operations environments with many edge cases.Excellent cross-functional communication skills and stakeholder management.Ability to dive into operational data and use metrics to drive decisions.Preferred QualificationsFamiliarity with AI-powered automation, LLM-based workflows, or AI-enabled product design.Familiarity with iterations and experimentationExperience in healthcare operations, ABA therapy, insurance workflows, or highly regulated service industries.Exposure to workflow automation, intake tools, or internal tools design.Not afraid to failWhat you’ll doProduct StrategyReimagine what AnswersNow can be for our Clients and Therapists (called BCBAs) in collaboration with Design, Engineering, Clinical, and other key stakeholders across the organizationDevelop creative solutions to business problems by addressing pain points within the product experienceManage the product backlog, prioritize features, and make trade-offs between competing priorities based on business objectivesFocus on identifying and solving the highest impact areas both for our users and our business simultaneouslyBe the subject matter expert for all things relating to our clients and industryProduct ExecutionBe a leader on pod in collaboration with Design and Engineering as well as collaborate deeply with our team of clinical leaders and BCBAsImprove the product iteratively, finding ways to deliver customer value as early as possible in the development processDefine product requirements and user stories, and work with Engineering and Design teams to translate them into realityArticulate how to measure the progress your work is making and be accountable to outcomes, finding solutions to problems and enabling the success of your teamCommunicate product updates and progress to stakeholders, including senior leadership, customers, and cliniciansConsumer InsightsBecome an internal expert both on our product and the needs of the clients, families and clinicians we serveGather qualitative and quantitative data by conducting concept and usability research with your customers to guide and inform your directionSynthesize findings and insights and share back with your teamAnalyze user feedback and activities on the platform and iterate to enhance the user experienceWhat we Offer$165,000 - $193,000 annual salary + bonus opportunity + equityFlexible hours with an async-friendly team cultureMore About AnswersNowAt AnswersNow, we believe that innovation should be inclusive. We welcome team members from all backgrounds, experiences, and identities. Our fully-remote team operates with trust, autonomy, and respect. Learn more about us at
getanswersnow.com.
about 1 month ago