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about 7 hours ago
Requirements and responsibilities
Netomi is looking for a UX Researcher to help shape AI-powered customer experience products used by leading global brands. You'll uncover user insights, validate product decisions, and influence the roadmap of an enterprise AI platform.What you'll doConduct discovery interviews, usability tests and concept validationPartner with Product and Design to guide product strategyCollaborate with customer-facing teams to gather continuous user feedbackTranslate research findings into actionable product improvementsBuild scalable research practices and insight repositoriesWhat they're looking for4–7 years of UX Research experienceExperience with B2B, enterprise SaaS or complex digital productsStrong qualitative and quantitative research skillsAbility to independently lead end-to-end research projectsExcellent synthesis, storytelling and stakeholder communication