Role SummarySprinter Health is seeking a temporary Logistics Coordinator to provide after-hours and weekend coverage for our travel operations. This role will serve as the primary point of contact for time-sensitive travel and logistics needs that arise outside of standard business hours.The ideal candidate is highly responsive, organized, calm under pressure, and comfortable making decisions independently using established processes and escalation pathways.Key ResponsibilitiesMonitor designated communication channels during assigned after-hours and weekend shifts and respond promptly to urgent travel and logistics needsSupport Sprinters with time-sensitive travel issues, including flight disruptions, hotel concerns, transportation changes, and other unexpected travel needsCoordinate and make necessary changes to existing travel arrangements using established company guidelinesTroubleshoot issues and identify practical solutions that minimize operational disruption and unnecessary travel costsDetermine when an issue can be resolved independently versus when it requires escalationEscalate urgent or high-impact issues to the appropriate on-call team member or leaderCommunicate clearly and professionally with Sprinters and internal stakeholders throughout issue resolutionMaintain accurate documentation of issues, decisions, travel changes, and associated costsProvide clear handoffs to the weekday Logistics team for unresolved issues or items requiring follow-upFollow established travel policies, SOPs, and escalation proceduresTypical Issues You May SupportFlight delays, cancellations, or missed connectionsLast-minute hotel changes or accommodation issuesRental car or ground transportation problemsUnexpected changes to a Sprinter's travel assignmentUrgent travel booking or rebooking needsQuestions from traveling Sprinters requiring immediate assistanceSituations requiring escalation due to cost, safety, or operational impactWhat We're Looking ForStrong organizational skills and attention to detailExcellent written and verbal communicationAbility to remain calm and solutions-oriented when handling time-sensitive issuesStrong judgment and ability to independently triage requestsHigh level of reliability and responsiveness during scheduled coverageComfort working independently with limited real-time supervisionAbility to follow established policies while using good judgment when unexpected situations ariseComfort working across multiple systems and communication channelsPreferred QualificationsPrevious experience in travel coordination, logistics, operations, dispatch, field support, customer support, or a similar roleExperience supporting employees or teams who travel frequentlyExperience handling urgent or after-hours operational issuesFamiliarity with Slack and travel booking platformsScheduleThis is a temporary position focused specifically on coverage outside of standard business hours.Coverage may include:Weekday eveningsWeekendsSelect holidays, as neededSpecific coverage hours and scheduling expectations will be established in advance.Success in This Role Looks LikeUrgent travel issues receive timely responses and resolutionSprinters know where to go for support when issues arise outside of business hoursTravel disruptions have minimal impact on scheduled operationsIssues are escalated appropriately without unnecessary escalationTravel changes balance the needs of the Sprinter, the business, and costWeekday teams receive clear, accurate handoffs with minimal cleanup required

Logistics Coordinator (Temporary)

Emma

Responsibilities

Skills wanted:

Language(s) required:

Scott Fintzy

Chelsea Grimme

Forrest Barker

Ariana Afshar

Scott Fintzy

Chelsea Grimme

Forrest Barker

Ariana Afshar

About Sprinter Health:

mission:

sprinterhealth.com/

Admin access needed