Remote Billing & Collections Specialist for a Commercial Laundry Company at Pearl Talent | Torre

Remote Billing & Collections Specialist for a Commercial Laundry Company

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Full-time

Legal agreement: Employment

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Remote (for Honduras residents)
Remote (for Mexico residents)
Remote (for Colombia residents)
Remote (for Philippines residents)
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Emma of Torre.ai
about 1 month ago

Responsibilities


Work From Anywhere in LATAM and the PhilippinesWork Schedule: PST | Full overlap with US Pacific business hours (Monday–Friday)About Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.Hear why we exist, what we believe in, and who we're building for: Watch hereAbout the ClientA multi-generational commercial laundry serving the global airline industry is looking for a Billing & Collections Specialist to own end-to-end billing workflows in Microsoft Business Central and protect revenue data integrity across a complex, multi-site operation.The company operates 8 US facilities, 3 European sites, and a network of 30–40 subcontractors, processing linens, blankets, and textile products for over 100 domestic and international airlines and in-flight caterers. Monthly billing consolidates across 56 locations, making accuracy and speed mission-critical to company-wide cash flow.About the RoleDay-to-day, you'll audit delivery slips against production data, correct discrepancies directly in Business Central, batch-bill customers on weekly, semi-monthly, and monthly cycles, and keep sales price lists current across hundreds of customer accounts. You'll run daily revenue variance reports and investigate anomalies — a missing delivery, a mispriced item, a data gap — before they become invoicing errors.Success means 100% of billing completed on deadline each month, zero invoicing errors from pricing or assignment mistakes, and revenue anomalies caught and resolved within 24 hours. Structured onboarding is documented with step-by-step guides and training videos, and the role has a proven growth path into cash receipts posting, bank reconciliations, and sales analysis.Core ResponsibilitiesBilling Workflow & Delivery Slip ManagementCollect and audit daily delivery slips against production records to catch quantity errors, miscoded items, and wrong customer assignmentsUnpost, edit, and repost delivery slips in Business Central when discrepancies are foundBatch-bill customers on weekly, semi-monthly, and monthly cycles using the correct customer cardsComplete all billing by the monthly consolidation deadline across 56 locationsSales Price List & Revenue Data IntegrityUpdate sales price lists in Business Central when customers notify of changes, applying changes forward onlyCorrect and repost delivery slips with outdated pricing before month-end billing runsRun daily 30-day revenue comparison reports to identify variances against expected volumesInvestigate missing deliveries or data gaps and confirm accuracy with the appropriate personnelERP System ManagementNavigate a highly customized Business Central environment with up to 40 customer cards per accountMaintain correct linkages between item codes, customer cards, service items, and sales price listsEnsure accurate item-to-customer assignments to prevent cascading invoicing errorsPreserve system integrity across US and European entities when making changesAnalytical Problem-Solving & CommunicationAnalyze data independently to resolve questions before escalating, and escalate with full context when neededContact customers, approvers, and caterers to resolve invoice disputes such as tax exemption certificates and purchase order mismatchesCoordinate in real time with facility teams and finance leadership via Microsoft Teams and emailRequirementsMust-HaveHands-on Microsoft Business Central experience, including posting/unposting workflows, customer cards, item codes, service items, and sales price list management4–7 years in accounting/finance with 2–3+ years owning end-to-end AR/billing: invoice generation, billing validation, and revenue reconciliationAdvanced Excel proficiency: pivot tables, VLOOKUP/XLOOKUP, trend analysis, and report buildingMulti-entity or multi-location B2B billing experience, including consolidated or summary billing across 20+ customer accountsDemonstrated revenue variance analysis or billing discrepancy investigation with measurable outcomes on CVC1+ English (CEFR) for daily communication with a US-based CFO, facility teams, and external customersAbility to work full US Pacific Time hours with reliable power and internet backupNice-to-HaveBilling exposure in airline services, logistics, textile/linen, catering, or facility services industriesFamiliarity with Power BI or real-time revenue dashboardsExperience growing from billing into cash receipts posting, bank reconciliations, or sales analysisSpanish fluency in addition to EnglishMicrosoft Office Specialist (MOS) certification or equivalent Excel credentialBenefitsCompetitive Salary: Based on experience and skillsRemote Work: Fully remote—work from anywhereTeam Incentives: Recognition for maintaining 100% CRM hygiene and on-time reportingGenerous PTO: In accordance with company policyHealth Coverage for PH-based talents: HMO coverage after 3 months for full-time employeesDirect Mentorship: Guidance from international industry expertsLearning & Development: Ongoing access to resources for professional growthGlobal Networking: Connect with professionals worldwideOur Recruitment Process Application Screening Skills Assessment Topgrading Interview Client Interview Job Offer Client OnboardingReady to Join Us?If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.