About the Role: We are a fast-growing US company looking for an elite, fully bilingual (English/Spanish) Recruiting and Operations Coordinator to join our team. This is a high-impact, hybrid role where you will manage our initial hiring funnel and act as our frontline champion for customer relation recoveries. You will be responsible for high-volume phone screening, managing interview logistics for our US-based leadership team, and handling critical administrative tasks using modern tech tools. What You Will Do Daily: - Conduct 60 to 80 initial phone screening calls per week with job applicants. - Critically evaluate applicants and decide who meets our standards to move forward to an in-person interview. - Coordinate and schedule interviews directly onto our US in-house staff's calendars. - Call back guests or customers when an order is messed up, offering a sincere, professional apology and executing a resolution. - Execute data entry, tracking, and organization across our company systems. Core Requirements: - Absolute verbal fluency in both English and Spanish. - Comfortable handling tough, fast-paced conversations over the phone. - Expert knowledge of the Google Workspace ecosystem (Google Docs, Sheets, Calendar). - Highly proficient in professional Slack communication (fast typing speed, clear messaging structures). - High familiarity with leveraging AI tools (like ChatGPT or Claude) to draft correspondence, analyze notes, or optimize workflows. - A quiet home-office workspace. - Stable high-speed internet (minimum 30 Mbps download/10 Mbps upload). - A reliable backup power/internet solution.

Bilingual Recruiting Coordinator & Customer Relations Specialist

Emma

Responsibilities

Skills wanted:

Language(s) required:

Andrew Loren Anderson Verified

Andrew Loren Anderson Verified

About Chick-fil-A Ardmore:

mission:

www.chick-fil-a.com/

Admin access needed