Guest Experience Specialist - STR Account Manager at fredpm | Torre
Guest Experience Specialist - STR Account Manager
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fredpm

Guest Experience Specialist - STR Account Manager

fredpm
Posted by
V
Emma
Emma
You'll enhance guest experiences and operational efficiency for South California rentals through AI-aided communication.
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Base compensation
USD500 - 750/month

+ Bonuses (up to 15% of base compensation)

+ Equity (up to 0.2% of the company)

Negotiable
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Remote (specific timezone)
public
GMT-11:00 to GMT-03:00
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Review preferences
Posted 14 days ago

Requirements and responsibilities

Responsibilities: - Review AI responses to guest messages and either send them to guests as is or edit and correct them accordingly. - Coordinate between guests and maintenance, repair, and cleaning teams. - Order missing supplies when needed. - Publish properties on marketing websites. - Handle occasional escalations. Requirements: - Hospitality training or experience. - Fluent English writing and speaking skills. - Basic computer and phone operation skills (e.g., documents, spreadsheets, Google Forms). Preferred Qualifications: - Document writing skills. - Experience working with AI tools (e.g., Codex, Claude). - Web development skills.
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