Guest Experience Specialist - STR Account Manager at fredpm | Torre
Guest Experience Specialist - STR Account Manager
trending_up Invest in Torre
fredpm

Guest Experience Specialist - STR Account Manager

fredpm
Posted by
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Emma
Emma
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Base compensation
USD1k - 1.5k/month

+ Bonuses (up to 15% of base compensation)

+ Equity (up to 0.2% of the company)

Negotiable
location_on
Remote (specific timezone)
public
GMT-11:00 to GMT-03:00
Posted 3 months ago

Responsibilities

Responsibilities: - Review AI responses to guest messages and either send them to guests as is or edit and correct them accordingly. - Coordinate between guests and maintenance, repair, and cleaning teams. - Order missing supplies when needed. - Publish properties on marketing websites. - Handle occasional escalations. Requirements: - Hospitality training or experience. - Fluent English writing and speaking skills. - Basic computer and phone operation skills (e.g., documents, spreadsheets, Google Forms). Preferred Qualifications: - Document writing skills. - Experience working with AI tools (e.g., Codex, Claude). - Web development skills.
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