What you'll be doing in this role:Lead, coach, and develop a team of 4-7 Project Managers delivering projects of different sizes and scope to our clients. Projects will primarily involve delivery of our suite of SaaS products, but will also include a variety of internal projects.Define and continuously improve PMO frameworks, tools, and best practices for project delivery, governance, and reporting.Partner closely with the Client Success team to ensure smooth handoffs from contracting through implementation to long-term client engagement.Oversee project portfolio performance, tracking KPIs such as timelines, budgets, resourcing and burn rates, risks, and client satisfaction.Standardize documentation and project management methodologies to drive consistency and transparency across all client implementations.Understand client PMO requirements and needs to ensure compliance with our own internal processes.Collaborate with Product, Development, and Operations to streamline cross-functional processes and optimize delivery workflows.Champion the use of tools like Smartsheet, Salesforce, Jira, and Microsoft 365 to manage and report on project activity.Identify process bottlenecks and implement scalable solutions as our organization continues to grow.Provide executive-level reporting and insights to leadership on project/client health, resource needs, and delivery outcomes.What are we looking for?7+ years of experience in project management and PMO leadership, with at least 2-3 years leading or managing a team of project managers.Proven success managing enterprise and large-scale SaaS software implementations with experience in a client-facing capacity. Projects routinely include complex data conversions, system to system integrations, and detailed workflow/security/reporting configurations.Strong understanding of project management methodologies.Hands-on experience using Smartsheet, Jira, and Microsoft 365 tools preferred. Experience in other project management tools a plus.Demonstrated ability to build, document, and roll out scalable project processes and governance structures.Excellent communication, organization, and stakeholder management skills; comfortable working cross-functionally and influencing with and without authority.Ability to balance strategic thinking with day-to-day operational execution.What will make you stand out?Experience leading PMO functions in a growing SaaS company or startup environment.Background and experience in government, public health, healthcare, or other regulated industries.Certifications such as PMP, CSM, or PMI-ACP.Benefits and Perks:Virtual first, remote organization and cultureFlexible Paid Time Off (PTO)401(k) retirement plan with corporate matchingMedical, prescription, vision, and dental coverage (multiple plans based on your needs)Short Term and Long Term Disability (for employee)Life Insurance (for employee)New Team Member support for home office setupAbout InductiveHealth:InductiveHealth (www.inductivehealth.com) was co-founded by Matthew Dollacker and Stephen Macauley in 2013. Today, InductiveHealth is headquartered in Atlanta, Georgia and has over 80 team members across the United States supporting state, tribal, local, and territorial (STLT) public health agencies in addition to Federal agencies such as the Centers for Disease Control and Prevention (CDC).In early 2021, InductiveHealth became the exclusive commercial partner of Johns Hopkins University Applied Physics Laboratory (JHU/APL) for the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) syndromic surveillance solution. To accelerate growth in the wake of the COVID-19 pandemic, InductiveHealth become a portfolio company of Diversis Capital (https://www.diversis.com/) in early 2022.All responses to applications will come from [email protected] or from the domain @inductivehealth.com. InductiveHealth is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, or disability.
