Operations Associate Attorney at Grayson HR | Torre
Operations Associate Attorney
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Grayson HR

Operations Associate Attorney

Grayson HR
Emma
Emma
You'll shape legal outcomes and optimize operations, directly impacting client success.
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Full-time

Legal agreement: Employment

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Remote (for United States residents)
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Emma of Torre.ai
 2 months ago

Requirements and responsibilities

Job DescriptionWe are seeking an Associate Attorney & Operations to support both client representation and operational initiatives within our organization.This role combines hearing-level legal work with exposure to team and client support, offering a unique opportunity to develop both legal and business skill sets.Location: Remote US-basedResponsibilitiesConduct 25–40 SSD hearings per month (primarily virtual)Prepare clients through pre-hearing calls and case reviewReview medical summaries and legal briefsCollaborate with attorneys on case strategyMaintain accurate case documentationSupport oversight of call center performance and operationsMonitor and analyze KPIs and team performance metricsPartner with call center leadership on performance improvementsAssist with QA processes and reportingIdentify operational improvement opportunitiesQualificationsJuris Doctor (J.D.)1–3 years of legal experienceStrong communication and client service skillsAbility to manage a high-volume caseloadStrong analytical and organizational skillsPreferred QualificationsPrior experience in call center operations, QA, or team leadershipExperience working with performance metrics and reportingInterest in combining legal and operational workWhy Join UsUnique opportunity to build both legal and operational experienceStrong training and mentorship environmentClear growth opportunitiesMission-driven work with direct client impactBenefits: Our benefits, perks, and compensation include the following:Competitive compensationFully paid employee health coverageLife insuranceLong-term disability insurancePaid holidays, paid vacation, and 401k matching after 90 days of employmentCompany-provided phone and laptopA healthy work-life balanceA supportive learning environment
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