About This OpportunityPragmatico helps companies transform the culture around AI so that its use becomes a daily habit, enabling them to achieve productivity gains quickly. We're a values-driven company led by exited founders, already cash-flow positive and well-capitalized. This is your chance to get in on the ground floor to shape how we deliver transformation, grow alongside a rapidly scaling company, and help organizations fundamentally reimagine how they work.As our Client Delivery Coordinator, you'll be the operational backbone of every client engagement. You'll own the workflows, communications, and logistics that keep our delivery running flawlessly, across multiple clients simultaneously, so our strategists and trainers can stay focused on transformation work. This role is fully client-facing, meaning you'll communicate directly with CEOs and executives daily. If you're obsessed with getting the details right, take pride in writing that lands perfectly the first time, and treat fast response times as a personal standard rather than a job requirement, then this role was built for you.This role begins as a contract engagement at 10-15 hours per week, with a clear path to full-time employment as the company scales.ResponsibilitiesExecute all project tasks completely and on time for every active client engagement, including folder setup, document uploads, email list creation, scheduling, survey workflows, training logistics, and post-session follow-upsOwn and continuously optimize our Scoro instance, not just executing tasks within it, but proactively identifying inefficiencies and improving workflowsDraft and send client-facing communications to CEOs, executives, and working group membersManage 20+ concurrent client engagements simultaneously, each at a different stage, with a clear system for tracking what's due, what's dependent on what, and what's coming nextMaintain accurate, real-time project status across all active engagements - if it happened, it's logged; if it was uploaded, it's in the right placeRespond to client and internal team messages as quickly as possible and no later than four hoursCoordinate scheduling across clients, including kickoff meetings, training sessions, working group meetings, and prep calls, ensuring all bundled tasks within each workflow are completed, not just the primary calendar inviteProactively surface timing risks, upcoming deadlines, and anything that needs attention before the delivery team has to askQualificationsProven track record managing high volumes of concurrent projects or client engagements with documented evidence of complete, on-time executionExceptional written communication skills, specifically for a senior executive audience - your drafts go out as writtenLightning-fast personal response time standard - you treat four hours as the outer limit, not the targetFluency with project management and productivity tools; you build whatever system you need to stay on top of everything, and you don't drop balls under volumeExtreme attention to detail - you understand that a partially completed workflow is an incomplete workflowComfortable working in a fast-moving startup environment where the playbook is still being built, and things move quicklyExperience communicating directly with C-suite executivesAbout PragmaticoPragmatico transforms mid-market companies into AI-native to win in the AI economy. Founded by exited, operational business leaders, the firm guides companies through every stage of AI transformation: AI vision, policy, psychological safety, training/upskilling, and adoption and ROI analytics. Pragmatico's mission is to make AI adoption human, practical, and permanent. Learn more at
www.pragmatico.ai.Equal Opportunity StatementPragmatico is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification that is protected by applicable law.
