About the CompanyIHI is a woman-owned consulting organization dedicated to helping customers to innovate optimize and succeed. Our customers achieve their goals while our team members of seasoned experts enjoy a work culture that promotes integrity, transparency, innovation, compassion, service and excellence. IHI is seeking a Business Process Engineer/ Business Analyst to join our team.What You’ll DoPartner with business owners, end users, and technical teams to understand how they work today and what they need tomorrow.Gather, document, and refine business and technical requirements for government supply chain software solutions.Turn ideas and requirements into clear user stories, workflows, and acceptance criteria.Analyze current processes, identify gaps or bottlenecks, and recommend practical improvements or automation.Work closely with developers, testers, and product owners throughout the Agile lifecycle (backlog, sprints, demos, UAT).Help create and maintain easy-to-follow documentation, diagrams, and user guides.What You BringBachelor’s degree in Business, Engineering, Information Systems, or a related field.7+ years of experience as a Business Analyst, Business Process Engineer, or similar role.Strong, hands-on experience using Jira for user stories, requirements, and issue tracking.Comfortable talking with both business and technical stakeholders and translating between the two.Solid skills in process mapping, requirements gathering, and clear written documentation.Organized, proactive, and able to juggle multiple priorities in a team environment.Experience with government, defense, or public-sector supply chain or logistics systems.Familiarity with Agile/Scrum practices and tools like Confluence, Visio, and Mural.Eligibility for or ability to obtain a U.S. government security clearance.Preferred: Lean Six Sigma, PMP, or other professional certifications.Preferred: 10+ years experience in business analysis or and process re-engineering.Master’s degree in information technology, business or relevant field.Who You AreStrategic thinker who is process and technically savvy.Excellent communicator with great customer service skills.Facilitator who builds alignment, engagement, and trust across diverse teams.Adaptable professional who thrives in dynamic, complex environments.Why Join UsCompetitive compensation and performance incentives.Comprehensive health and wellness benefits.Access to ongoing learning and professional development.Collaborative culture that values innovation, customer service, and impact.Why You’ll Love Working HereMeaningful work: Your solutions will directly support government missions and critical supply chain operations.Growth: Access to training, mentorship, and opportunities to expand into product, architecture, or leadership paths.Benefits: Competitive salary, comprehensive benefits (non-contractor), and a supportive, team-first culture.
