We are looking for a Content Editor & AI Specialist who leads with sharp editorial instincts and uses AI as a force multiplier, not a shortcut. As AI tools transform content production, this role exists to ensure that everything our agency publishes across client accounts is accurate, on-brand, human, and high-quality.You will own the editorial layer: prompting, reviewing, rewriting, refining, and elevating content that originates from AI tools, junior contributors, or internal briefs.Email marketing experience (HubSpot, Mailchimp) is a bonus and will elevate your candidacy, but we will not hold its absence against strong editors.Applicants must be located in East or Central Time Zone.Content Editor & AI Specialist Duties and ResponsibilitiesThis is a simplified list of your day-to-day tasks, but this provides a clear understanding of the role's scope; additional duties as required and assigned.Content Creation & AIUse LLM AI tools (Claude, ChatGPT, Gemini, etc.) to draft, accelerate, and iterate on content across formatsSource and utilize department-specific AI tools as directedLeverage built-in AI components of existing content production software to improve quality, quantity, and speed of deliverables Write and refine prompts to generate on-brand, client-specific content across all formatsBuild and maintain a library of tested, client-specific prompts that produce consistent, on-brand outputs which result in improved engagement and overall KPIsProduce content across formats including social posts, blogs, ad copy, email, and landing pagesStay current on AI tool developments and evaluate new tools for agency adoptionTrain or advise team members on best practices for AI-assisted content creationEditorial & Quality ControlReview, rewrite, and elevate AI-generated content to ensure it meets quality and brand standardsEnsure all content is on-brand, grammatically sound, and free of the hallmarks of unedited AI output (generic phrasing, factual drift, tonal inconsistency, AI-slop)Maintain brand voice accuracy across multiple client accounts with varying tones and audiencesProofread final deliverablesFact-check claims and source accuracy, especially in long-form and research-driven contentEmail Marketing (Desired but Not Required)Build and deploy email campaigns in HubSpot or Mailchimp, including copy, layout, segmentation, and send logicWrite subject lines, preview text, and body copy optimized for open rates and click-throughsMonitor campaign performance and iterate based on dataSkills and AbilitiesExceptional editing skills with the ability to maintain consistency across all client communicationsHands-on experience using AI tools for content creation, not just awareness of themStrong command of grammar, tone, and brand voice across multiple formats and tonesExcellent attention to detail and proofreading skillsTime management skills for juggling multiple projects and meeting deadlines in a fast-paced agency environmentTechnical proficiency and comfort learning new tools and platforms; willingness to embrace AI-assisted copywriting with tools like ChatGPT, Claude, Gemini, etc.SEO knowledge, including an understanding of keyword optimization and SEO best practicesExperience with HubSpot or Mailchimp: building campaigns, writing email copy, and understanding send logic (highly preferred)WordPress and content scheduling platform familiarityCollaboration skills to work well with cross-functional teams and accept constructive feedback positivelyAdaptability with flexibility in approach and ability to pivot when priorities shiftSelf-starter mentality with a proactive approach to identifying opportunities and solving problems independently2-4 years of editing or copywriting experience in an agency or in-house marketing environmentPortfolio demonstrating diverse writing and editing samples across multiple formatsResults for a Copywriter and Content Operations Specialist are measured as follows:Delivering all assigned content on time and meeting quality standardsPositive feedback from the Content Manager, account teams, and upper management on annual reviewsMaintaining brand voice accuracy across all client accountsSuccessfully using AI tools to improve efficiency and output qualityDemonstrating growth in both editorial skills and AI tool fluencyContributing innovative ideas that enhance client campaignsBuilding strong working relationships with team members and freelancers
