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16 days ago
Requirements and responsibilities
HR Manager (BPO Industry)We are seeking an experienced and proactive HR Manager to lead and oversee our human resources operations. The ideal candidate has a strong background in the BPO industry, extensive HR management experience, and the ability to support a fast-paced, multicultural work environment.Key ResponsibilitiesOversee daily HR operations including employee relations, performance management, compliance, and policy implementationDevelop and execute HR strategies aligned with company goalsManage employee onboarding, engagement, retention, and disciplinary processesEnsure compliance with labor laws, government regulations, and company policiesHandle compensation and benefits administrationOversee payroll processing and HR documentationCoordinate and support tax-related filings and government compliance requirements; experience dealing with the tax bureau is highly preferredPartner with leadership and department managers regarding workforce planning and organizational developmentSupport recruitment initiatives for key positions when necessaryMaintain and improve HR systems, processes, and reportingFoster a positive, professional, and inclusive workplace cultureQualificationsMinimum of 8+ years of Human Resources experiencePrevious experience working in a BPO company is requiredStrong knowledge of HR best practices, labor laws, compliance, and employee relationsExperience handling payroll, tax filings, and government compliance is a strong advantageProven experience managing HR operations independentlyStrong leadership, communication, and conflict-resolution skillsHighly organized and detail-oriented with the ability to multitask in a fast-paced environmentExperience managing multicultural and diverse employees or global teams is a strong plusBachelor’s degree in Human Resources, Psychology, Business Administration, or a related field preferredIdeal CandidateWe are looking for someone professional, hands-on, and people-oriented who can effectively manage HR operations while supporting a diverse and dynamic workforce.Join Us Become part of a dynamic team where your contributions are valued, your ideas are heard, and your growth is supported. At H!KINEX, we offer not just a job, but a career path with opportunities to learn, grow, and work alongside industry leaders.
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