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Requirements and responsibilities
A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.LET’S START WITH OUR VALUESMeaningful connections start with AUTHENTICITYWe do our best work by being CURIOUSWe grow by remaining DYNAMICOur success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHYWHAT IS YOUR ROLEThe Shipping Scheduler is responsible for ensuring that all shipments are scheduled and executed on time and in accordance with company policies and procedures. You’ll handle EDI order processing for our wholesale and retail accounts. You will be responsible for checking, processing, and tracking orders from start to finish, making sure all information is correct and requirements are met. WHY DO WE WANT YOUWe are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.WHAT WILL YOU DOEDI Order Review: Check incoming EDI orders (e.g., ANSI 850) for accuracy, including addresses, SKUs, quantities, and shipping details.Inventory Check & Order Release: Confirm stock availability before releasing orders from the Order Management System (OMS) to the Warehouse Management System (WMS).Fulfillment Instructions & Labels: Prepare and send packaging and pallet instructions; provide retailer-compliant labels (e.g., GS1 UCC-128).Order & Shipment Tracking: Match fulfillment records with EDI transmissions using systems like NetSuite, Orderful, SPS Commerce, and WMS.Shipping Coordination: Arrange shipments through retailer portals or carrier systems for parcel and LTL freight; handle exceptions as needed.Problem Resolution: Monitor shipments, flag issues such as delays or damages, and work with carriers or the warehouse to fix them.Drop-Ship Orders: Track drop-ship orders to meet SLAs, check stock levels, and create replacements if needed.Team Coordination: Communicate with warehouse, inventory, and transport teams to keep orders moving smoothly.Basic Reporting: Create simple reports on order and shipment status; highlight issues and recurring problems to your manager.Process Support: Follow standard operating procedures (SOPs) and suggest improvements when you see ways to make processes more accurate or efficient.RequirementsWHAT WE’LL LIKE ABOUT YOU YOU ARE…Curious and authentic, just like us! #beboldr An analytical and critical thinker, with an eye for even the most minute of detailsPassionate about client satisfactionYOU HAVE…Bachelor’s degree in Supply Chain, Logistics, Business, or related field.1–3 years’ experience in supply chain, logistics, or order processing.Experience working with carriers and handling shipping exceptions is preferred.Familiarity with ERPs (e.g., NetSuite), SPS Commerce or Orderful, and WMS platforms is a plus.Understanding of retail EDI standards (e.g., 850, 856, 810, 997) and GS1 labeling is helpful but not required.Strong attention to detail and accuracy in data entry and order checksGood organizational skills and ability to meet deadlines in a fast-paced environmentClear written and verbal communication skillsProficient in Microsoft Office and shipping software systems.Ability to work independently and as part of a team.PREFERRED SKILLS…Experience in retail or wholesale (e.g., CPG, home goods)Understanding of drop-ship and direct-to-consumer shippingExposure to Shopify, OMS platforms, or e-commerce systemsKnowledge of LTL and parcel shipping processes
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