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Shared by 
about 2 months ago
Requirements and responsibilities
About the RoleWe're looking for a strategic, relationship-driven Business Development Lead to own and grow our MGU stop-loss business with health plan and TPA partners. You'll be the primary point of accountability for partner success—driving revenue growth, strengthening relationships, improving plan performance, and ensuring issues get resolved quickly and completely. You’ll report to Arlo’s VP of Sales and work cross-functionally with underwriting, analytics, clinical, and operations teams. You will work closely with our innovative plan partners to collaboratively design and improve modern health plan designs.What You Will DoDrive revenue growth across existing client and partner relationshipsIdentify and execute on upsell, cross-sell, and expansion opportunities within the current bookLead renewals and retention efforts to maximize long-term account valueScope, onboard, and manage new program partnerships with TPAs and vendorsServe as the day-to-day relationship owner for clients and partnersAct as the primary escalation point when issues ariseMonitor account performance including loss ratio trends and utilization driversPartner with underwriting, analytics, and clinical teams to identify improvement opportunitiesProactively communicate performance insights and recommendations to clients and partners and ensure insights are being acted onLead resolution of service, billing, eligibility, claims, and TPA-related issuesCoordinate across internal teams and external partners to drive timely outcomesEnsure issues are documented, tracked, and closed with accountabilityWhat We're Looking ForExperience in business development, sales, relationship management, or partnership rolesFamiliarity with TPAs and third-party service modelsStrong understanding of client performance metrics and financial driversComfortable managing complex, multi-stakeholder relationships and resolving issues under pressureExcellent communication, organization, and follow-throughBonus points for:Experience in employee benefits, health insurance, or related financial servicesExposure to loss ratio management, renewals, or plan performance reportingBackground in a growth-oriented sales organizationExpected compensationExpected compensation is 130,000-160,000k base. 250,000 OTE. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process.Why Join Arlo:High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company.Join an important mission: Your work directly influences how people access care and improves lives at scale.Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity.Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare.High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.
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