Desktop Support Specialist at MBC GROUP S.A.S | Torre

Desktop Support Specialist

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Freelance
Recurrent
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Remote (anywhere)
Posted almost 3 years ago

Responsibilities


🔵 Requirements: ◽ Experience in technical support and problem solving. 🔵 Responsibilities: ◽ Provide first-level contact and problem resolution for users with hardware, software, and application issues. ◽ Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. ◽ Install, configure, and troubleshoot desktop systems, workstations, and related peripherals. ◽ Collaborate with IT team members to ensure efficient operation of the organization’s desktop computing environment. ◽ Assist in maintaining an inventory of all hardware and software resources. ◽ Maintain documentation of all software licenses, hardware configurations, and related procedures. ◽ Offer training and guidance to end users on software and hardware usage. ◽ Stay current with system information, changes, and updates.