Payment Operations Analyst, Turkiye at Gusto, Inc. | Torre

Payment Operations Analyst, Turkiye

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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Hybrid (Istanbul, Turkiye)
Posted almost 3 years ago

Responsibilities


Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide. As a Payment Ops Analyst, you will be responsible for executing and maintaining processes that help us operate at scale. We are a small, close, fun group that works hard and laughs a lot. No egos here — we collaborate and help each other out in a positive environment. Responsibilities: - Develop a strong understanding of all aspects of the payment transaction lifecycle; from architecture, execution, reconciliations, and error resolution. - Identify, escalate, track, and resolve payment related issues with cross functional partners. - Serve as an additional line of defense to catch and prevent payment errors and loss. - Be a partner with risk, accounting, and tax teams as the point of contact for Gusto’s operational payment systems. - Monitor ACH file submissions and mitigate any transmission issues with Gusto’s payment partners. - Support the Payment Operations project team on implementations and continual improvement initiatives.