Customer Care Specialist (native German) | TheFork, a Tripadvisor company at Tripadvisor | Torre
Customer Care Specialist (native German) | TheFork, a Tripadvisor company
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Tripadvisor

Customer Care Specialist (native German) | TheFork, a Tripadvisor company

Tripadvisor
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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Hybrid (Barcelona)
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Published over 2 years ago

Requirements and responsibilities

Founded in 2007 and present in 12 countries, we are the leading restaurant booking platform across Europe and Australia, and offer the broadest community of diners access to thousands of incredible restaurants. We have offices all over Europe, boasting a fully international team from all over the world. We are all foodies at heart, and work together in a flexible, multicultural and positive environment which provides everyone with space to grow, both professionally and personally. Answer incoming requests via phone, email and chat. Assist our customers on questions about our electronic reservation book, our website or app. Put yourself in the customer’s shoes and provide the most suitable answer or solution according to their specific needs. Responsibilities: - Answer incoming requests via phone, email and chat - Assist our customers on questions about our electronic reservation book, our website or app - Put yourself in the customer’s shoes and provide the most suitable answer or solution according to their specific needs
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