Associate Director, Operations at Angi

Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. Angi is looking for an Associate Director of Strategy and Operations to join the Real Estate team. We are looking for someone who is strategic and data-driven to lead operations and initiatives that will help scale a growing business line and deliver great experiences. Responsibilities: - Identify opportunities to improve key business and operational levers and lead initiatives to address them - Analyze data sets to uncover insights to better manage the business - Structure and manage large scale initiatives that will materially improve customer experience and P&L OKRs - Review business metrics weekly, addressing any gaps in service as they arise - Serve as point of contact for all partner inquiries related to operations, escalations or project management - Hire, develop and manage a growing team of account managers and supporting staff

Associate Director, Operations

Requirements and responsibilities

Skills wanted:

Language(s) required:

About Angi:

mission:

angi.com

Admin access needed

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